Sunscoop

Sunscoop is a plant-based ice cream brand that uses organic ingredients and superfoods to create delicious and healthy desserts. Perfect for health-conscious customers looking for a guilt-free option.

Category
CPG
Specialty
Socials
73
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About Sunscoop

Sunscoop is a plant-based ice cream brand founded by Chelsea who prides itself on using the best organic ingredients sourced from the earth and powered by the sun. Sunscoop offers a range of delicious flavors that are allergen-friendly and make you feel good. Their reimagined classics have a superfood twist, and each ingredient is carefully selected for its taste and nutrients. Sunscoop was created with the intention of providing a dairy-free ice cream that is both insanely delicious and healthy. Chelsea's goal is to make delicious, healthy food a part of everyone's life.

Sunscoop Pros & Cons according to customers

Pros
  • Great flavor
  • Positive mission
Cons
  • The ice cream is too icy and the flavors are watered down
  • The consistency needs improvement to limit ice and separation
  • The ice cream doesn't keep well in the freezer and can develop freezer burn
  • Quality can be inconsistent, with some pints having crystallized syrup at the bottom
  • The Dark Cacao with Reishi flavor is decadent and a great dairy-free option
  • The ice cream is fairly pricey but made with high-quality ingredients
  • Customer service is friendly and responsive, and willing to offer coupons to make up for quality issues

Sunscoop's Shipping Policy

Sunscoop offers worldwide shipping for all their products. Shipping costs will be added at checkout and may vary depending on the destination. The brand runs discounts and promotions throughout the year, so customers should stay tuned for exclusive deals. Domestic orders will take 5-7 business days to arrive, while overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in the confirmation email, and customers can choose their preferred delivery method during checkout. Sunscoop uses major carriers and local courier partners to ensure prompt and efficient delivery.

Sunscoop's Return Policy

Sunscoop has a customer-friendly return policy. If a customer is not satisfied with their purchase, they can return the order by contacting the brand via email. The company will guide the customer through the return process.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
68
/
100
This brand offers products that are on the pricey side.
DTCetc Score
73
/
100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious, dietary-restricted, superfood-lovers

Stereotype

Health-conscious

Pricing Rating
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70
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Sustainability Score
75
/
100
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Quality Score
68
/
100
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DTCetc Score
73
/
100
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