r.e.m. beauty

r.e.m. beauty is the ethical and eco-conscious brand for beauty enthusiasts who want high-quality products without compromising their values. Their cruelty-free and vegan-friendly formulas deliver real results backed by scientific research.

Category
Beauty
Specialty
Socials
77
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Organic
Cruelty Free

DTCetc’s Take

r.e.m. beauty on Socials

Popular Products

About r.e.m. beauty

r.e.m. beauty is a beauty brand committed to providing its customers with ethical and effective beauty products. Founded by a team of experts in the beauty industry, r.e.m. beauty offers a range of cruelty-free and vegan-friendly products that are never tested on animals. Their products are formulated with performance-driven ingredients backed by scientific research to deliver real, visible results. r.e.m. beauty is also committed to sustainability, using post-consumer recycled materials and recyclable materials for their packaging. Their paper boxes are 100% FSC-certified and made using wind energy to ensure responsible sourcing. For the environmentally conscious customer looking for high-quality beauty products, r.e.m. beauty is the perfect choice.

r.e.m. beauty Pros & Cons according to customers

Pros
  • Fast delivery and well-packaged
  • Products are of high quality and long-lasting
  • The lip-plumping glosses are great for daily use
  • Customer service was responsive and offered a discount for delayed shipping
Cons
  • Delivery service is slow and disappointing for international shipping
  • Orders take over 6 weeks to arrive and may not arrive in time for special occasions
  • Products often arrive damaged or with issues
  • Customer service does not listen to feedback or try to rectify issues
  • Company does not seem to care about recurring issues with product packaging

r.e.m. beauty's Shipping Policy

R.e.m. beauty offers free standard shipping for orders over $50 within the United States and for orders over $75 USD for international orders. Standard shipping for orders under $50 within the US is $5.95, while international shipping rates vary by country and will be determined at checkout. The brand ships to most locations outside of the US, except for countries under US embargo and those that cannot accept cosmetic goods from the US. However, the Midnight Shadows Lustrous Liquid Eyeshadow and Midnight Shadows Matte Liquid Eyeshadow can only be shipped within the continental US via ground shipping. International orders may be subject to additional fees from the customer's financial institution or country of residence. R.e.m. beauty cannot credit customers for these fees.

r.e.m. beauty's Return Policy

r.e.m. beauty allows customers to return purchases made on their website within 30 days of confirmed delivery for a refund in the original form of payment. However, the cost of shipping will not be refunded. To initiate a return, customers must contact info@rembeauty.com.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
77
/
100
This brand offers products that are on the pricey side.
Target Audience

Ethical, effective, environmentally conscious

Stereotype

Ethical

Pricing Rating
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85
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Sustainability Score
85
/
100
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Quality Score
75
/
100
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DTCetc Score
77
/
100
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