Frank Body

Frank Body is an Australian skincare brand founded in 2013 in Melbourne, offering vegan, cruelty-free coffee-infused scrubs, lotions, masks, cosmetics, and hair care. Their products are designed to promote healthy, clear skin, and have gained notoriety from top media outlets and highly positive reviews.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About Frank Body

Frank Body is an Australian skincare brand founded in 2013 in Melbourne by Jess Hatzis, Bree Johnson, Erika Geraerts, Steve Rowley, and Alexander Boffa. Their products include coffee-infused scrubs, lotions, masks, cosmetics, and hair care, all of which are vegan and cruelty-free. Coffee, the key natural ingredient, helps to promote healthy, clear skin, and the brand has gained a sizable following and notoriety from top media outlets. Customers can pay with Afterpay and Klarna, and the products have gained highly positive reviews.

Frank Body Pros & Cons according to customers

Pros
  • I love the scent and texture of the scrub, which leaves my skin feeling stimulated.
  • The disco scrub is fun to use before a night out and has an oil base that is moisturizing.
  • The product smells great and has an aesthetically pleasing packaging.
  • The texture of the scrub is perfect and the smell is very coffee-like.
Cons
  • Nothing negative to report on just yet, stay tuned!

Frank Body's Shipping Policy

Frank Body ships to Australia, UK, US, and Canada, and customers receive a tracking number in a confirmation email to monitor their package. For domestic orders, customers can get free shipping for orders over $40 or a flat fee of $5 for orders below that. Customers can also choose 2-3 business day delivery for $10 or overnight delivery for $20. Deliveries to Alaska, Hawaii, and Puerto Rico arrive within 3-8 business days via USPS Priority. For international orders, shipments are fulfilled by DHL Max with estimated delivery between 2-10 business days.

Frank Body's Return Policy

Frank Body Coffee Scrub offers a 30-day return policy for items that are unused and in new condition. Customers must contact the Frank Body customer service team to initiate the return process and are responsible for any shipping costs associated with the return. No items are excluded from the return policy, and the company does not specify how long it takes to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Young adults

Stereotype

Boho

Pricing Rating
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70
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
84
/
100
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