Fiid

Fiid is the perfect solution for busy health-conscious individuals who want to enjoy delicious plant-based meals without sacrificing convenience or taste. Packed with natural ingredients and veggies, Fiid makes healthy eating easy and accessible.

Category
CPG
Specialty
Socials
81
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About Fiid

Fiid is a plant-based food brand founded by a frustrated individual who wanted to create healthy and delicious meals that are both quick and convenient. All products are made using only natural ingredients and are packed full of vegetables, ensuring that customers can enjoy nutritious meals without compromising on taste. With Fiid, customers can say goodbye to last minute meals and hello to memorable midweek eats. The brand is perfect for those with busy, fast-paced lifestyles who want to maintain a healthy diet without sacrificing flavor. Fiid is the ideal partner for everyday mealtimes, making it easy for customers to access real, authentically healthy food.

Fiid Pros & Cons according to customers

Pros
  • Fiid meals taste amazing and are of top-notch quality
  • The convenience of Fiid meals has saved customers from eating unhealthy options
  • Fiid customer service is friendly, helpful, and professional
  • Fiid meals are delicious and nutritious, perfect for lunch or dinner
  • Fiid meals are vegan, with no added sugar or oils
  • Fiid delivery is quick and efficient
Cons
  • Slow and disappointing customer service
  • Chickpea pouches all taste similar and fairly unexciting
  • Range is too highly spiced, which is off-putting for some customers
  • Delivery mishap resulted in receiving 12 of the same meal instead of a variety

Fiid's Shipping Policy

Fiid's shipping policy states that customers are responsible for paying their own shipping costs for returning items, and that shipping costs are non-refundable. The address for returning products is provided, and customers are advised to use a trackable shipping service or purchase shipping insurance for items over €75. The time it takes for exchanged products to reach customers may vary depending on their location.

Fiid's Return Policy

Fiid offers a 30-day return policy for dissatisfied customers. If the product is expired, damaged in transit, or defective, Fiid will replace it with a similar version at no cost. Items must be unused and in their original packaging to be eligible for return. Partial refunds may be granted for items not in their original condition or returned more than 30 days after delivery.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Busy health-conscious foodies

Stereotype

Health-conscious

Pricing Rating
$
$
$
$
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$
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80
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Sustainability Score
70
/
100
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Quality Score
85
/
100
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DTCetc Score
81
/
100
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