Balls

Balls, a family-owned brand, has revolutionized men's grooming with their ceramic anti-nick blades and SackSafe guard trimmer. Their line of lotions and washes enhance the experience, and their 24/7 customer support team is always available. Join Balls in breaking the taboo around men's grooming.

Category
Beauty
Specialty
Socials
79
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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Popular Products

About Balls

Balls is a family-owned brand founded by the Balls family after several awkward conversations around the dinner table about grooming sensitive areas. The company was founded on a mission to design and develop a trimmer that is effective in grooming the most sensitive of areas without causing any snags or nicks. The Balls Trimmer, with its ceramic anti-nick blades and SackSafe guard, is the perfect solution to an unpleasant groin. In addition to the trimmer, Balls also offers a line of lotions and washes to enhance the grooming experience. The company's customer support team is available 24/7 to answer any questions and provide support. Balls is committed to breaking the taboo around men's grooming and providing the best partner for all things Balls-related.

Balls Pros & Cons according to customers

Pros
  • The product is safe, efficient, and well-designed, with an amazing price
  • The trimmer cuts close with no nicks and feels good in the hand
  • The package arrived quickly and everything was well-packaged and safe
  • Customer service is helpful, attentive, and rectifies issues promptly
Cons
  • Does not provide a close enough shave
  • Worst customer experience ever
  • Just a horrible experience all around
  • Disgusting and rude from Blake, Head of their Customer Service

Balls's Shipping Policy

Balls ship worldwide and offer free shipping for all orders, but customers may have to pay additional fees for duties and taxes based on their country code. The brand sends all products in discreet packaging to ensure privacy. There are no customs charges for UK and EU customers.

Balls's Return Policy

Balls customers have 30 days to try out their new products and decide if they are satisfied. If not, they can return the items for a full refund, with no questions asked. However, customers must pay for return postage, and it is recommended to choose a tracked service. The products must be returned in their original packaging to be eligible for a refund. Consumable products cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
79
/
100
This brand offers products that are on the pricey side.
Target Audience

Men's grooming enthusiasts

Stereotype

Metrosexual

Pricing Rating
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75
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Sustainability Score
70
/
100
This is a placeholder
Quality Score
80
/
100
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DTCetc Score
79
/
100
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