Topicals

Topicals is a science-backed skincare brand that cares about mental health advocacy. Their products are free from dyes and animal testing, and are formulated with scientifically-proven ingredients. Plus, they donate a percentage of their profits to mental health movements.

Category
Beauty
Specialty
Socials
89
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Black Owned

DTCetc’s Take

Topicals on Socials

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Popular Products

About Topicals

Topicals is a skincare brand founded by Olamide Olowe and Claudia Teng in 2019. The brand is focused on transforming the way people feel about their skin through effective science-backed products and mental health advocacy. Topicals only uses ingredients and herbals that have been scientifically proven via third-party, peer-reviewed clinical studies. Their products are formulated in partnership with their scientific advisory board and are constantly improved based on customer feedback and new clinical findings. Topicals products are always free from dyes and animal testing. The brand is committed to raising awareness around the connection between mental health and skin health and donates a percentage of their profits to important mental health movements. When you choose Topicals, you're not only taking care of your skin but also supporting mental health advocacy for those who need it most.

Topicals Pros & Cons according to customers

Pros
  • Helps with hyperpigmentation and dark spots, especially for POC skin
  • Visible results in fading marks and hyperpigmentation
  • Effective even after a few days of use
  • The Faded serum works like magic
  • Cute and sustainable packaging
  • Butter face mask is nice and effective for holding in moisture
  • Black-owned brand with great products
  • The spray works amazingly for back acne
  • Butter is easy to apply and helps with multiple skin issues
Cons
  • The smell of Topicals products is off-putting and overwhelming for some customers.
  • Some customers have had issues with shipping and customer service.
  • Results may vary for customers with hyperpigmentation, eczema, and other skin concerns.
  • The Like Butter mask did not provide any noticeable benefits for one customer with eczema.
  • The scent of the products can change and linger, making it unpleasant for some users.
  • The packaging can be messy and is not travel-friendly.

Topicals's Shipping Policy

Topicals offers shipping to the U.S., Canada, and the UK. Standard shipping within the U.S. takes between 2-8 days, while expedited shipping takes 1-2 days. Orders that include mist sprays are unable to be expedited. Shipping to the UK and Canada takes 6-8 business days. The brand offers free shipping in the U.S. on orders over $75, and international shipping is free for orders over $30. The shipping cost for orders under $75 in the U.S. is $8 for standard shipping and $15 for express shipping. For international orders below $30, shipping costs $15. Topicals ships to P.O. Boxes, PMBs, and APO / FPO. The brand ships all international orders Delivered Duty Paid (DDP) to ensure a better delivery experience. Taxes and duties are collected at checkout for DDP orders. Topicals does not offer expedited shipping on international orders.

Topicals's Return Policy

Topicals offers a hassle-free return policy for their entire collection within 30 days of delivery for purchases made in the US and Canada. Returns from the UK are currently not supported. Only products purchased through mytopicals.com are eligible for returns. Shipping charges will not be refunded. Used or opened products are not accepted for returns, but customers can initiate a return through the returns portal. A handling fee will be taken out of the refund total if a product arrives at the warehouse used or opened. To initiate a return, customers must have their order number and zip code ready and navigate to the returns portal. The brand does not offer exchanges. Gift cards cannot be refunded or redeemed for cash. Returned items purchased with gift cards will be refunded as merchandise credit back onto a gift card.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
89
/
100
This brand offers products that are on the pricey side.
Target Audience

Chronic skin condition sufferers

Stereotype

Sensitive

Pricing Rating
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80
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Sustainability Score
85
/
100
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Quality Score
85
/
100
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DTCetc Score
89
/
100
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Topicals Faded

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