Saie

Saie is a clean beauty brand that creates high-performance formulas with sustainable and conscious ingredients. Their award-winning products improve skin from the inside out and are shaped by their community.

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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Cruelty Free
Organic

DTCetc’s Take

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About Saie

Saie is a clean beauty brand that is committed to creating high-performance formulas using clean, good-for-you ingredients that are sustainable and conscious of the planet. Saie's products are formulated by experts and backed by industry secrets, ensuring that their customers receive only the best. The brand's unique approach to clean beauty includes their Feel Good Five criteria, which includes being conscious, luxurious, earth-minded, award-winning, and new. Saie's award-winning formulas are designed to improve skin from the inside out, and they work with the most distinguished labs in the world to create products made from ingredients that are as luxurious and high-quality as it gets. Saie is a new kind of makeup that's built by big beauty experts and inspired by their community. They look to their community to help shape every Saie product they launch so that they can make clean beauty better together.

Saie Pros & Cons according to customers

Pros
  • The slip tint provides natural coverage and includes SPF, which is great for protecting the skin from the sun's harmful rays.
  • The clean mascara lengthens and separates lashes for a natural look that is easy to achieve.
  • Saie is a clean beauty brand that is gentle on the skin and doesn't cause irritation, which is appreciated.
Cons
  • The customer placed an order on November 10th and was charged on November 15th but has not received the order yet.
  • The brow gels were of poor quality and the containers seemed dried up.
  • The delivery time is too long, with one customer waiting for a month and still having to wait for a few more weeks.

Saie's Shipping Policy

Saie offers free shipping within the continental US for orders $30 and over. However, orders shipping to Hawaii, Alaska, and Puerto Rico will be charged a small $5 ship-fee. The brand aims to process all orders within 3 business days of order placement, and shipping can take 1-2 days on the east coast, 2-4 days in the midwest, and 4-6 days on the west coast. During high volume times, orders may take longer to process. For international orders, most Saie products can be purchased through Cult Beauty and Sephora Canada. However, if ordering from saiehello.com to an international forwarding address, the brand cannot guarantee delivery and will not pursue replacement orders.

Saie's Return Policy

Saie is a brand that values sustainability and offers a return policy for their products. If a customer opens a product and is not satisfied with their purchase, they can receive a 50% refund and a 25% discount towards their next order within 30 days of purchasing. To initiate a return, customers should contact hi@saiehello.com. For unopened orders, customers should also contact hi@saiehello.com within 30 days of purchase.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious beauty lovers

Stereotype

Eco-conscious

Pricing Rating
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80
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Sustainability Score
85
/
100
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Quality Score
75
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100
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DTCetc Score
84
/
100
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