MTHK

MTHK is a brand dedicated to caring for eyes everywhere, partnering with international charity Sightsavers to fund eye tests and treatments. Their range of products provide comfort and care for clear vision, while their commitment to sustainability and B Corp status make them a brand worth supporting.

Category
Wellness
Socials
75
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
B Corp

DTCetc’s Take

MTHK on Socials

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MTHK (@MTHK) • Instagram photos and videos

Popular Products

About MTHK

MTHK, founded in collaboration with three specialists from Moorfields, is a brand that is dedicated to helping and caring for eyes everywhere. With a mission to prevent avoidable blindness and advocate for the rights of people with disabilities, MTHK has partnered with international charity Sightsavers to fund eye tests and treatments for people living with vision-related disabilities worldwide. As a B Corp, MTHK is committed to using business as a force for good by balancing profit and purpose while delivering on sustainability. Additionally, the brand has teamed up with Ecologi to offset their carbon footprint on production and shipping, planting a tree with every purchase made. MTHK offers a range of products that are designed to provide comfort and care for the eyes, ensuring that customers can see the world clearly and comfortably.

MTHK Pros & Cons according to customers

Pros
  • The product works and has been recommended to others
  • The formulation is effective for dry eyes
  • It is soothing for those with Blepharitis
  • Relieves dryness and discomfort for a long time with just one spray
  • Easy to use and carry around
  • Made by doctors from Moorfields eye hospital, the best eye hospital in the world
Cons
  • The product initially felt soothing but caused soreness and dryness in the eyes.
  • The product has a funny smell and cloudy appearance.
  • The spray is ineffective even for mild dry eyes.
  • The product is expensive and not worth the price.
  • The product is painful for people with sensitive eyes and requires rinsing with water to relieve discomfort.
  • The product is a waste of money and should be avoided.

MTHK's Shipping Policy

MTHK offers free shipping to all UK addresses (excluding Channel Islands) for orders over £20. For orders less than £20, there is a shipping charge of £2.99. The brand uses a fully tracked Royal Mail service and aims for delivery within 2 days. For international deliveries, MTHK offers shipping to some countries in the EU, the US, Canada, and Australia. There is a shipping charge of £12.99, but free international shipping is available for orders over £60. Deliveries can take between 7 and 20 business days, and there may be VAT or sales tax charges on some international orders. Different VAT rates and tax laws apply to different countries.

MTHK's Return Policy

MTHK offers a 30-day no quibble returns policy for their products. If a customer needs to return an item, they should email hello@mthk.com with their order number. The refund will be arranged using the original payment method, and it may take a few days for the bank or credit card company to process the refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
75
/
100
This brand offers products that are on the pricey side.
Target Audience

Eye care enthusiasts, socially conscious shoppers, sustainability advocates

Stereotype

Conscious

Pricing Rating
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60
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Sustainability Score
85
/
100
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Quality Score
75
/
100
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DTCetc Score
75
/
100
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