Jimmy Joy

Jimmy Joy's nutritionally complete meals are a game-changer for busy health enthusiasts. With a range of plant-based options and a focus on sustainability, this brand is shaking up the food system.

Category
Wellness
Specialty
Socials
64
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Jimmy Joy on Socials

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About Jimmy Joy

Jimmy Joy is a pioneering nutritionally complete food brand founded by Joey van Koningsbruggen with a mission to shake up the food system by creating healthy, tasty, and sustainable meals that save time and money. Jimmy Joy offers a range of plant-based and sustainable meals, including powdered meals like Plenny Shake and Plenny Shake Active, ready-to-drink meals like Plenny Drink, meal bars like Plenny Bar, and instant hot meals like Plenny Pot. All meals are made from high-quality ingredients and contain all the necessary nutrients for optimal health. With over 150,000 loyal customers in 88 countries, Jimmy Joy is committed to creating the healthiest meal possible and reducing food waste.

Jimmy Joy Pros & Cons according to customers

Pros
  • Jimmy Joy has great customer service, offering quick refunds and cares about their community.
  • Their food is tasty and affordable, making it a convenient option for those who can't cook or eat out.
  • Jimmy Joy's products have helped customers with depression and appetite issues.
  • Their marketing and package design is outstanding.
  • The Plenny Bars are filling and come in a variety of fun flavors.
  • Jimmy Joy's shakes and Plenny Pots are a convenient and healthy way to lose weight.
  • Customers have had positive experiences with their customer support, receiving extra scoops and quick responses.
Cons
  • Customers experienced digestive issues after consuming Jimmy Joy products
  • Jimmy Joy uses low-quality ingredients and artificial vitamins
  • Unauthorized charges were made to customers' credit cards, which the company did not explain
  • Jimmy Joy did not inform customers about supply chain issues and shipped subpar products
  • The cost per meal is misleading as shipping fees can double the price
  • Shipping is slow and unreliable, with some customers not receiving their orders at all
  • The company does not respond to customer inquiries, leading to frustration and suspicion of scamming

Jimmy Joy's Shipping Policy

Jimmy Joy has a comprehensive shipping policy that includes international and domestic shipping. However, there are some countries that the brand currently does not ship to, including Iraq, Israel, Mexico, Cuba, North Korea, Brazil, Sudan, Iran (Islamic Republic of), Syrian Arab Republic, Chile, Turkey, Belarus, Costa Rica, Afghanistan, Libyan Arab Jamahiriya and Falkland Islands (Malvinas). For European shipping, the brand uses DPD, PostNL, and BPost. PostNL sometimes outsources to local carriers like Hermes. In the Netherlands, Jimmy Joy also ships with Budbee for evening delivery. For shipping to the United States, the brand uses UPS, USPS, and FedEx.

Jimmy Joy's Return Policy

Jimmy Joy offers a customer-friendly return policy. If a customer is not satisfied with their purchase, they can contact the company to arrange for a return. Jimmy Joy maintains a 30-day money-back guarantee and will refund the full amount of the order. Customers must email the company to explain the situation and receive instructions on how to proceed with the return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
60
/
100
This brand offers products that are on the pricey side.
Quality Score
65
/
100
This brand offers products that are on the pricey side.
DTCetc Score
64
/
100
This brand offers products that are on the pricey side.
Target Audience

Busy, health-conscious, sustainable

Stereotype

Health-conscious

Pricing Rating
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70
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Sustainability Score
60
/
100
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Quality Score
65
/
100
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DTCetc Score
64
/
100
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