Heights

Heights Supplements is a brand dedicated to helping people take control of their lives by boosting brain health with sustainable and vegan products. Founded in 2018 by Dan Murray-Serter and Joel Freedman, Heights Supplements is certified as a B Corporation and provides free resources and tips for staying healthy.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About Heights

Heights Supplements is a brand dedicated to boosting brain health and providing customers with the tools to take control of their lives. Founded in 2018 by Dan Murray-Serter and Joel Freedman, Heights Supplements offers a variety of products designed to protect brain function, sustainably sourced and vegan. With certifications such as Certified B Corporation and free resources and tips for staying healthy, Heights Supplements is a well-thought-out brand that is concerned with customer health and the wellbeing of the world.

Heights Pros & Cons according to customers

Pros
  • Heights Supplements have been found to have positive effects on brain health, sleep, focus, energy levels, and anxiety levels.
  • The brand's mission around braincare is appreciated and they provide valuable and educational resources on living a better life through everyday habits.
  • The packaging and bottle are also aesthetically pleasing.
  • The ingredients are high quality and customers can make an informed decision with the information provided on the website.
  • It is an easy and convenient way to support brain health.
Cons
  • Some customers have expressed doubt regarding the effectiveness of the supplements, as well as their cost.
  • There is limited data available on the clinical studies conducted by the company.
  • The company has received substantial investments from venture capitalists, raising questions about their motives.

Heights's Shipping Policy

Heights Supplements ships around the world from its UK base. Customers in the UK can expect their orders to arrive in 3 business days, while customers in other countries should expect theirs in 10 business days. The brand will be opening a US warehouse in April 2022, which will provide quicker shipping. For domestic orders, Heights Supplements offers free shipping. For US orders, the shipping cost is $7. Customers who sign up for the auto-renewing subscription will have their orders sent out on the schedule they choose before checkout.

Heights's Return Policy

Heights Supplements does not allow returns, but customers can cancel their orders before the billing date. To do so, they must log into their account on the YourHeights.com website, click ‘More Details’, scroll down, and click ‘Cancel Subscription’. Alternatively, customers can pause their subscription and choose an alternate delivery date. Cancellations after the billing date will not be refunded and will apply to the next shipment. No items can be returned and all cancellations must be processed before the billing date.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious consumers

Stereotype

Eco-conscious

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Sustainability Score
90
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Quality Score
90
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DTCetc Score
84
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100
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