Glow hub

Glow Hub's vegan and cruelty-free skincare formulas combine natural actives with gentle science for effective yet gentle solutions. Their personalized routines and affordable prices make them perfect for skincare novices and lazy beauty enthusiasts.

Category
Beauty
Specialty
Socials
71
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Organic
Cruelty Free

DTCetc’s Take

Glow hub on Socials

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Popular Products

About Glow hub

Glow Hub is a skincare brand that was founded by a team of experts in 2019. They offer a range of targeted solutions for various skin concerns, from dryness to breakouts, all in cute packaging. Their cruelty-free and vegan formulas combine natural actives with gentle science, making them effective yet gentle on the skin. Glow Hub's mix-and-match routines are easy to follow, making them perfect for both skincare novices and lazy beauty enthusiasts. The brand even offers personalized routines tailored to your specific skin needs. With everything done in-house, from product ideas to manufacturing, Glow Hub can offer high-quality and innovative formulas at affordable prices.

Glow hub Pros & Cons according to customers

Pros
  • The products are effective and have made a visible difference to the skin
  • The brand offers reasonably priced products and mini sizes
  • The customer service is excellent and delivery times are fast
  • The skincare quiz is helpful in recommending products tailored to individual needs
  • The Purifying and Brightening products have been particularly effective in reducing breakouts and improving skin tone
Cons
  • Appalling customer service, with mistakes made and ignored emails.
  • Incorrect orders and mini sizes sent instead of full sizes.
  • Serums were too weak and only suitable for younger age ranges.
  • Brand accused of trying to capitalize on diversity and inclusivity without doing enough.

Glow hub's Shipping Policy

Glow Hub offers shipping to the UK, Europe, and the rest of the world. UK delivery takes 3-5 working days and costs £3.75, with free delivery for orders over £25. Express delivery is also available for £5.50. Reduced shipping rates are available for selected European countries, with free delivery for orders over £70. For the rest of Europe and the world, shipping takes 3-7 working days and costs £27 for orders under £60, with free delivery for orders over £100. All international orders are handled by DHL International/FedEx and UPS via a fully tracked service. Please note that customs and taxes charges may apply for international orders, which are not covered by Glow Hub.

Glow hub's Return Policy

Glow hub accepts returns on unused and unopened products within 30 days. Refunds will be issued to the original form of payment, but postage costs will not be refunded unless the item was damaged or not fit for use. If a customer received a promotional or other discount, the refund will only reflect the amount paid. G
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
60
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
71
/
100
This brand offers products that are on the pricey side.
Target Audience

Target audience: skincare enthusiasts, cruelty-free, vegan

Stereotype

Skincare enthusiast

Pricing Rating
$
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80
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Sustainability Score
60
/
100
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Quality Score
75
/
100
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DTCetc Score
71
/
100
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