Deceim

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Category
Beauty
Specialty
Socials
88
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Deceim on Socials

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Popular Products

About Deceim

Deciem is a Toronto-based cosmetics company founded by Brandon Truaxe in 2013. The brand is known for its science-based formulas, sustainability measures, and commitment to offering high quality and effective products. Deciem offers a range of skincare, body lotions, hair conditioners, and makeup products that are vegan, cruelty-free, free of parabens and sulfates, and ethically sourced. The brand is praised for its free domestic shipping on orders over $25, and customers can return their orders within 1 year of the date of purchase. However, there have been reported issues with their customer service team.

Deceim Pros & Cons according to customers

Pros
  • Deciem offers excellent quality products at reasonable prices.
  • The staff is helpful and knowledgeable, allowing customers to purchase multiple items for under $100.
  • The squalane cleanser has been known to help with breakouts.
Cons
  • Nothing negative to report on just yet, stay tuned!

Deceim's Shipping Policy

Deciem offers shipping to a variety of countries around the world. In the United States, customers can receive their packages for $5 in 8 business days. In Canada, orders are $4 and arrive in 8 business days. For customers in the United Kingdom, packages cost $7 and arrive in 2 business days. In Europe, packages are $7 and arrive in 14 business days. Customers will receive a tracking number via email to help locate their package.For domestic customers, Deciem offers free shipping if they purchase $25 or more. This deal is available in both the US and Canada.

Deceim's Return Policy

Deciem's return policy allows customers to return products within 1 year from the original date of purchase, as long as the items are at least 50% full. To initiate a return, customers must follow the instructions listed on the company website. Unfortunately, products purchased as a bundle cannot be returned. The time it takes to process a return is not specified.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
88
/
100
This brand offers products that are on the pricey side.
Target Audience

Young adults

Stereotype

Eco-conscious

Pricing Rating
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80
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
88
/
100
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Rhode

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