By Humankind

By Humankind is a sustainable personal care company founded in 2017 with a mission to reduce plastic pollution. Their products are designed to reduce single-use plastic by 90% or more, are eco-friendly, effective, and vegan & cruelty-free.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About By Humankind

By Humankind is a natural, sustainable, and plastic-free personal care company founded in 2017 by Brian Bushell and Joshua Goodman with a mission to reduce plastic pollution. Their products are designed to reduce single-use plastic footprint by 90% or more, and they partner with carbon offset projects in Brazil and the US. Their products are eco-friendly, effective, and vegan & cruelty-free (except for their floss). Customers can subscribe for 15% off and receive free shipping, refunds within 30 days, and a free shower dish and refillable container with their first purchase.

By Humankind Pros & Cons according to customers

Pros
  • By Humankind's mission and goals are admirable and their packaging is appreciated.
  • Their Q-tips are great and not flimsy.
  • Their deodorant is enjoyed and has a cool packaging.
  • Their mouthwash is a super cool concept and is well executed. It is stored in a glass container which is easy to clean, and it also has a line to show where to fill the water.
  • Their floss is compostable and has great flavors.
  • Their eucalyptus hand sanitizer is praised for its fresh scent and hyaluronic acid which eliminates the need for a lotion follow up.
Cons
  • The mouthwash was felt to be ineffective.
  • The products do not seem to compete yet.
  • The deodorant does not seem to be effective and is bulky.
  • The mouthwash box keeps opening, so it is not great for travelling.
  • The toothpaste is only ok.
  • The replacement cartridges on the deodorant did not work, and a new container also could not be made to work.

By Humankind's Shipping Policy

By Humankind Personal Care offers free ground shipping on all orders within the US. Ground Shipping typically takes 4-7 business days to be delivered. Customers can also opt for Priority Shipping for $9, which takes 2-3 business days to be delivered. For customers outside of the US, By Humankind does not currently offer shipping services. Customers who spend over $50 receive free shipping on their orders. Additionally, the brand offers a flat rate of $9 shipping for orders under $50.

By Humankind's Return Policy

By Humankind's return policy allows customers to return their items within 30 days of purchase for a full refund or store credit. To initiate a return, customers should email [email protected] with their order number and reason for the return. Direct exchanges are not available, but By Humankind will replace any containers free of charge. Returns are typically processed within 1-2 business days. All items are eligible for return except for those noted as final sale.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious consumers

Stereotype

Eco-conscious

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80
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
84
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100
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