Unico Zelo

Unico Zelo is an Australian winemaking brand that pays homage to indigenous custodianship and showcases native ingredients. Their sustainable and ethical approach appeals to those who prioritize local sourcing and environmentalism.

Category
CPG
Specialty
Socials
89
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
B Corp

DTCetc’s Take

Unico Zelo on Socials

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Popular Products

About Unico Zelo

Unico Zelo is a winemaking brand founded in 2012 by Brendan and Laura Carter. They are passionate about showcasing Australian native ingredients and paying homage to the indigenous custodianship who maintained the land for thousands of years. The brand offers a range of wines that protect both farmers and the future of the land. Unico Zelo also has a distillery called applewood, where they study indigenous produce and its beneficial effects on the land. They seek to communicate the Australian identity in the products they craft and the services they offer. With incredible colors, flavors, and textures, Unico Zelo hopes to share Australian stories with the world.

Unico Zelo Pros & Cons according to customers

Pros
  • Customers love the unique and delicious range of wines from Unico Zelo
  • The packaging is beautiful and eye-catching, making it a great gift option
  • Excellent customer service
  • The brand focuses on sustainability and ethical production
  • Shipping is quick and hassle-free, making it easy to order and enjoy Unico Zelo wines
Cons
  • One customer had issues with the courier and obtaining a refund for undelivered wine, and the trader refused to take responsibility for the courier's actions.
  • Other customers praised the quality of the wines and the quirky and down-to-earth approach of the brand.
  • Customers appreciated the prompt and seamless service, innovative and exciting wines, and sustainable practices of the brand.

Unico Zelo's Shipping Policy

Unico Zelo offers free shipping for orders over $49 AUD.

Unico Zelo's Return Policy

Unico Zelo has a 30-day return policy. To be eligible for a return, the item must be unused and in the same condition as when received. A receipt or proof of purchase is required to complete the return. Only partial refunds are granted for items that are not in their original condition, damaged, or missing parts for reasons not due to the company's error. Refunds are processed automatically once the return is received and inspected. If a refund has not been received, customers should check with their bank or credit card company. Unico Zelo only replaces items that are defective or damaged. Customers are responsible for paying their own shipping costs for returning items, and shipping costs are non-refundable. The company recommends using a trackable shipping service or purchasing shipping insurance for items over $75. Items cannot be returned after 30 days.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
89
/
100
This brand offers products that are on the pricey side.
Target Audience

Sustainable, ethical, local

Stereotype

Eco-conscious

Pricing Rating
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$
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$
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75
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Sustainability Score
85
/
100
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Quality Score
85
/
100
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DTCetc Score
89
/
100
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