Oru Kayak

"Oru Kayak: The ultimate solution for adventurous water explorers. Inspired by origami, their lightweight and portable kayaks are perfect for eco-conscious adventurers seeking hassle-free outdoor experiences."

Specialty
Socials
81
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Oru Kayak on Socials

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Popular Products

About Oru Kayak

Oru Kayak was founded in San Francisco in 2012 by a group of nature-loving individuals who wanted to change the way people connect with the water. Their innovative kayaks draw inspiration from Greenland kayaks and Japanese origami, resulting in lightweight and portable kayaks that can be easily stored and transported. Oru Kayak's products, including the Coast and Beach kayaks, are perfect for adventurers who want to explore the waters around them without the hassle of traditional kayaks.

Oru Kayak Pros & Cons according to customers

Pros
  • Customers love the Oru Kayak for its ease of use and portability, making it accessible for seniors and those without roof racks.
  • Oru Kayak's customer service is highly praised for their quick and helpful responses to inquiries and requests.
  • Fast delivery
Cons
  • Great kayak, but terrible customer service
  • No communication from Oru for 3 weeks after making a purchase
  • Warranty parts not sent until the customer paid for them
  • Refused to credit the price difference for a sale that occurred shortly after purchase

Oru Kayak's Shipping Policy

Oru Kayak ships U.S. orders via UPS ground and does not deliver to APO or PO boxes. A signature is required for delivery due to the large size and cost of the kayaks.

Oru Kayak's Return Policy

Oru Kayak allows customers to submit a return and receive a refund for their purchase within 30 days of receipt. This policy applies to all items purchased on their site, but they only accept returns for products purchased from orukayak.com. To start a return, customers must contact Oru Kayak within 30 days of receiving their items.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Adventurous, innovative, nature-lovers

Stereotype

Adventurer

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80
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Sustainability Score
75
/
100
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Quality Score
80
/
100
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DTCetc Score
81
/
100
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