moody

Moody offers unique color and texture options, partnering with world-leading manufacturers to ensure quality and safety. Discover your true self with moody's cutting-edge lenses.

Category
Apparel
Specialty
Socials
74
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About moody

Introducing moody, a cutting-edge colored contact lenses brand that was founded with the goal of offering natural-looking everyday wear. Established by visionary entrepreneurs, moody is a brand that is inspired by the exploration and expression of our multi-facet inner self. The brand's philosophy is centered around the idea that colored contacts are more than just an accessory, they are an experimental eye makeup that can be used to showcase one's true self or to simply disguise oneself. With a focus on providing unique color and texture colored contacts, moody partners with world-leading manufacturers in R&D to ensure the highest quality products. All lenses are FDA & CE approved, ensuring customer safety. If you're looking to explore the universe in your eyes, moody is the perfect brand for you.

moody Pros & Cons according to customers

Pros
  • Wide variety of lenses to choose from
  • Affordable prices
  • Extremely comfortable and natural-looking lenses
  • User-friendly website and unique collections
  • Great customer service
  • Amazing designs and vibrant colors
  • Fast shipping
  • Ability to choose prescription power within the same pair of contacts
Cons
  • The contacts were of poor quality and constantly rolled up
  • The contact container was cheap and caused the solution to dry up, ruining the contacts
  • The company treated the customer poorly and refused to send a new contact or refund
  • The lenses were very painful and broke in two pieces in the eye
  • The lenses did not fit properly and looked like Halloween lenses
  • The lenses did not match the advertisements

moody's Shipping Policy

Moody offers shipping to various countries and regions, including Canada, Southeast Asia, Oceania, Europe, UAE & Saudi Arabia, and the Greater China Region. The estimated delivery time varies depending on the location, ranging from 3-24 business days. However, shipments to the United States are temporarily unavailable. The standard shipping cost is $9.99 for all regions, and the estimated shipping time may be affected by uncontrollable factors such as customs clearance and bad weather. Customers are responsible for paying any required taxes and fees of their local government. Moody is not responsible for delivery failure due to incorrect shipping address. The brand processes and ships orders within 2 business days and sends out email notifications with shipping information when the tracking number is available. If a parcel is lost or missing, customers should contact customer service immediately. Moody does not offer any shipping deals for purchases over a certain price, and the price on their website does not include customs duty and tariffs.

moody's Return Policy

Moody has a return and refund policy for processed orders. Customers must contact customer service within 14 days of receiving their package to initiate a return. Returned items must be unopened and in good condition. The customer is responsible for covering the return shipping cost. Original shipping costs and any associated customs duty and tariff are not refundable. The company will process refunds within 10 business days of receiving the returned items, provided they meet the above requirements.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
/
100
This brand offers products that are on the pricey side.
Target Audience

Bold, expressive individuals

Stereotype

Artistic

Pricing Rating
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85
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Sustainability Score
70
/
100
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Quality Score
85
/
100
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DTCetc Score
74
/
100
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