Jimmy Fairly

Discover Jimmy Fairly, the French eyewear brand that values sustainability and social impact. With premium styles made from renewable materials and a Buy One Give One program, they appeal to style-conscious individuals who prioritize quality and social responsibility.

Category
Apparel
Specialty
Socials
84
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Jimmy Fairly on Socials

Popular Products

About Jimmy Fairly

Introducing Jimmy Fairly, a French eyewear brand founded in 2011 by Antoine Mocquard and Sacha Bostoni. With over 14 stores in the UK and counting, Jimmy Fairly offers quality styles at fair prices with a positive social and sustainable impact. Their mission is to bring back great styles to the optical world with a smile. The brand is committed to creating premium on-trend styles that are kinder to the planet, using renewable materials such as bio-based polymer made from oyster shell or castor oil. Jimmy Fairly also has a Buy One Give One Program in partnership with global charity RestoringVision, where for every pair of glasses bought, a pair is financed for someone in need. With gender-balanced teams, green energy, and biodegradable bags, Jimmy Fairly is a conscious brand that values quality, sustainability, and social impact.

Jimmy Fairly Pros & Cons according to customers

Pros
  • The glasses are of amazing quality for the price, including prescription lens
  • The customer service is excellent, with staff being patient, caring, and giving recommendations tailored to individual needs
Cons
  • Appalling service, long wait times, and slow response times for customer service
  • Dubious warranty policies and lack of transparency in providing written details
  • Inconsistent treatment of clients, with different conditions for free eye tests and poor availability of staff
  • Poor quality sunglasses that required multiple in-store adjustments
  • Long wait times and lack of communication or updates on order status

Jimmy Fairly's Shipping Policy

Jimmy Fairly's shipping policy states that for orders containing only a single accessory or one pair of sunglasses without a prescription, they offer same-day shipping for orders placed between Monday and Thursday before noon, with an estimated next-day delivery by 1 pm. For orders placed on Friday before noon, they ship the same day, with an estimated delivery on the following Monday by 1 pm. Orders placed between Friday afternoon and Sunday are shipped on the next working day, with expected delivery the following Tuesday by 1 pm. If orders are placed after midday, an extra day is added for delivery. For orders shipping to Corsica, an extra day is added for estimated delivery.

Jimmy Fairly's Return Policy

Jimmy Fairly accepts new condition products in their original packaging attached for a full refund or credit note for online orders in the UK. Personalised products such as prescription glasses are non-returnable. Customers have 30 days from when they receive their order to send back their return. To request a return, customers must email Customer Care with their order number and personal details. If approved, the company will email a free returns label. Returns cannot be made in-store. The brand monitors returns to identify potential misuse or abuse of their return policies and reserves the right to refuse service to anyone.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Sustainable, stylish, socially conscious

Stereotype

Eco-conscious

Pricing Rating
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80
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Sustainability Score
80
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100
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Quality Score
80
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100
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DTCetc Score
84
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100
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