Misfits Health

Indulge in guilt-free snacking with Misfits Health's high-protein, dairy-free, and low-sugar plant-based snacks. Their irresistible protein bars come in various flavors and are perfect for health-conscious snackers.

Category
Wellness
Socials
79
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Misfits Health on Socials

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About Misfits Health

Misfits Health is a plant-based snack company founded in 2020 with the mission to create delicious and indulgent snacks that are high in protein, dairy-free, and low in sugar. Their products are perfect for those who love chocolate but want to maintain a healthy lifestyle. Misfits Health has a wide range of protein bars available in various irresistible flavors that can be found in gyms, supermarkets, and health food shops across the UK. The company has shipped orders to 99 different countries and has exciting new product launches coming soon. Misfits Health is committed to their customers and values their feedback above all else.

Misfits Health Pros & Cons according to customers

Pros
  • Delivery was sooner than initially announced and the bars themselves are absolutely incredible.
  • The speculoos bar is a game changer when it comes to protein bars.
  • Misfits protein bars are the best around right now and I've tried my fair few vegan protein bars over the years.
  • Shipping was fast and perfect.
  • Bars arrived perfectly intact with no melting.
  • Fantastic 10/10 recommendation.
Cons
  • The protein bars have a bad taste, described as cardboard-like
  • Shipping is expensive
  • Customer service is poor, with no response to emails or phone calls
  • The bars are overpriced and bland, with a chalky texture
  • Many of the flavors contain nuts, which is not suitable for those with allergies
  • The bars are not worth the hype and are not recommended

Misfits Health's Shipping Policy

Misfits Health provides customers with a tracking link via email once their order has been shipped, which may take 2-3 days from the time of purchase. If the email is not received within this timeframe, customers can contact the customer service team for assistance. Delivery may take a few extra days, and customers are advised to keep an eye on their tracking link for the latest updates. If the order has not been received after the estimated timeframe, customers can contact the brand through email with their order number for investigation. If the customer is unavailable at the time of delivery, the courier will attempt delivery the next working day.

Misfits Health's Return Policy

Misfits Health has a return policy that lasts for 14 days. If the 14-day period has passed, the company cannot offer a refund or exchange. To be eligible for a return, the item must be unused and in the same condition as it was received, with the original packaging. Customers can create a free returns label by clicking on the provided link, which will generate a QR code that does not require a printer. The items must be packaged carefully, and a note must be included with the customer's name, address, order number, and reason for return. Once the return is received and inspected, the company will send an email to notify the customer of its approval or rejection. If approved, the refund will be processed within five working days and credited to the original method of payment. Misfits Health can exchange a flavor once the returned order is received in perfect condition. The company will send a confirmation email once the return has been processed, and customers should allow three working days to receive their refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
79
/
100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious indulgers

Stereotype

Health-conscious

Pricing Rating
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70
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Sustainability Score
75
/
100
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Quality Score
80
/
100
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DTCetc Score
79
/
100
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