Mahabis

Mahabis slippers are the perfect blend of form and function, crafted with the finest quality materials and unique color combinations to complement your wardrobe. Effortlessly elegant, they're perfect for the modern individual seeking comfort and style at home.

Category
Apparel
Specialty
Socials
55
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable

DTCetc’s Take

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About Mahabis

Mahabis is a footwear brand founded in 2014 that specializes in transforming the traditional slipper into a stylish and comfortable footwear option for modern life. The brand takes inspiration from innovative techniques used in high-performance shoes to create a signature aesthetic that blends form and function seamlessly. Mahabis slippers are designed with balance in mind and crafted like artisans, using only the finest quality materials and unique color combinations to complement a considered wardrobe. With a focus on easy sophistication at home, Mahabis slippers are produced in Portugal and bring a feeling of effortless elegance to modern living.

Mahabis Pros & Cons according to customers

Pros
  • Outstanding customer service and great product
  • Comfortable and practical slippers for around the house and quick outdoor trips
  • Great selection of colors and timely shipping
  • Highly recommended and worth every penny
  • Durable and long-lasting
  • Easy to order and fast delivery
  • Responsive and helpful customer support
  • Comfortable with supportive footbed and outdoor sole
  • Good experience online with multiple purchases
Cons
  • The quality of Mahabis slippers has decreased significantly, with thinner fleece and less cushioning under the foot, making them uncomfortable to wear.
  • The slippers wear out quickly and start to look worn and messy, with chunks of fluff coming off.
  • The sizes of the slippers have changed, with some customers finding them too narrow or not gripping the back of the foot if worn with socks.
  • The slippers are expensive and not worth the price, especially considering the decrease in quality.
  • Some customers did not receive their orders, and while they received prompt refunds, they were disappointed not to receive the slippers they wanted.

Mahabis's Shipping Policy

Mahabis offers two delivery options for their customers. For orders above $115.00, €110, US $110, AUD $210, customers can enjoy free tracked delivery via standard mail which takes 6-8 working days. For those who prefer a faster delivery, express mail is available for $15, which takes 1-3 working days. However, it is important to note that express services may not be available or may take longer in outlying areas. The brand is currently unable to ship to armed forces addresses. Delivery dates shown are based on advice from their carriers and are not guarantees. For standard mail, the delivery cost is $11.70. Customers should place their express delivery orders before 1 pm UK time.

Mahabis's Return Policy

Mahabis offers quick and easy exchanges and returns within 30 days of receiving your order. The company covers the shipping cost of returns, but if you are returning items for a refund, the cost of shipping will be deducted from your refund. Refunds are made to the original payment method and should take no longer than 7-10 days following receipt of the returned items, which must be in unused, box-fresh condition. The despatch note must also be included in the return. Mahabis is permitted by law to reduce your refund to reflect any reduction in the value of the items caused by your handling, including any loss or damage that occurs during transit. The company suggests using a tracked delivery method and keeping proof of postage. Mahabis does not refund the price of any gift card, gift wrapping, or gift box added to your order. If you return your whole order, the company will refund the price you paid for the items within your order. If you return part of your order, the price you paid for the returned items only will be refunded, and express or other paid-for shipping costs will not be refunded. Mahabis processes returns manually, so customers should allow up to 10 working days for the refund to be processed and for the funds to be available in their accounts. To start a return, customers must visit the returns portal and select the items they wish to return or exchange, choose how they would like to send them, package them up, and send them back. The order number and postcode/zip code are required to initiate a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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50
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
55
/
100
This brand offers products that are on the pricey side.
Target Audience

Style-conscious comfort-seekers

Stereotype

Chic

Pricing Rating
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50
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Sustainability Score
50
/
100
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Quality Score
70
/
100
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DTCetc Score
55
/
100
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