Rothy's

Rothy's is a United States-based sustainable apparel retailer that sells women's Footwear. Rothy's prioritizes the Earth by crafting eco-friendly materials into stylish everyday products. Rothy's minimalist aesthetic provides an effortless look that plays well with any outfit at any time.

Category
Apparel
Specialty
Socials
78
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About Rothy's

Rothy's is a San Francisco-based brand that specializes in stylish and comfortable footwear for women and kids. Founded in 2012, the company is committed to creating eco-friendly and ethically produced products. Their shoes are designed to last and feature free shipping and returns. However, customers have reported negative experiences with customer service and longer than average wait times.

Rothy's Pros & Cons according to customers

Pros
  • Durable and withstands the elements, washing machine and long-distance walking.
  • Goes with almost any outfit.
  • Insoles are replaceable and the flats can slip in and out of the shoe easily.
  • Heavy and high quality material.
  • Washable and comfortable.
  • Fun colors and prints.
  • Fabric material hugs the feet and holds on well.
  • Stretchy and comfortable.
  • Easy to clean and take along on any trip.
Cons
  • Price point makes it an occasional buy rather than a normal buy.
  • Foot support needs to be better for the price.
  • Only one style works with certain foot shapes.
  • More styles needed.
  • Flats could use more support for feet.
  • Overpriced.
  • Quality doesn't hold up.
  • Not comfortable.
  • Fewer men's styles available.
  • Difficult to find the right size.
  • Shoes can start to smell and look worn after a few years.

Rothy's's Shipping Policy

Rothy's offers free shipping within the United States, which generally takes 5-9 business days. Customers can opt-in for UPS Expedited (2-3 business days) or UPS Express (1-2 business days) for an additional fee of $25 or $35, respectively. For international orders, delivery typically takes 5-10 business days, and there is no expedited international shipping option available. Customers receive free shipping on orders over $30.

Rothy's's Return Policy

Rothy's offers a comprehensive return policy for customers who are not satisfied with their shoes or need to exchange them for a different size. Customers in the US can exchange or return unworn shoes purchased within the last 30 days either through a Happy Returns bar, mail, or via the Rothys San Francisco store. Items must be unworn and returned within the 30 day time frame in order to be eligible for a return. Processing time varies depending on the method of return, but typically takes a few days. Unfortunately, items such as gift cards and final sale items cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
78
/
100
This brand offers products that are on the pricey side.
Target Audience

Women, Kids, Men

Stereotype

Eco-conscious

Pricing Rating
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70
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Sustainability Score
90
/
100
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Quality Score
80
/
100
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DTCetc Score
78
/
100
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