Filling Pieces

Filling Pieces is a luxury streetwear brand that champions diversity, creativity, and inclusivity. The brand offers innovative footwear, ready-to-wear, bags, accessories, and eyewear, using design as a language to create positive change.

Category
Apparel
Socials
74
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Diverse Brand

DTCetc’s Take

Filling Pieces on Socials

Popular Products

About Filling Pieces

Filling Pieces, founded by Guillaume Philibert in 2009, is a luxury streetwear brand that aims to bridge the gap between streetwear and high fashion. The brand offers innovative footwear silhouettes, a full ready-to-wear collection, bags, accessories, and eyewear. Filling Pieces believes in unity through diversity and encourages creativity, independence, inquisitivity, and ambition. The brand fosters an environment for young creative talent and champions diversity, inclusivity, and representation. With a mission to use design as a language to create positive change, Filling Pieces aims to connect like-minded people globally to create a better world.

Filling Pieces Pros & Cons according to customers

Pros
  • The buying process is easy and there are many payment options
  • The products are well-made and high quality
  • Great customer service
  • Fast shipping and delivery
  • The clothing fits well and is made with premium materials
  • The shoes are comfortable and stylish with innovative shapes and materials
  • Responsive and helpful customer support
  • Free replacement of damaged or incorrect items
  • Unique and stylish designs
Cons
  • The quality of the shoes is poor and some pairs did not last more than a few days.
  • The return process is too long and complicated, especially when not having the original box.
  • Customer service is unresponsive and unhelpful, causing frustration and disappointment.
  • The sizing is often incorrect, and the company does not offer free returns or free shipping.
  • The return costs are outrageous and can be as much as the cost of the shoes themselves.
  • The company has a poor return policy and makes it difficult for customers to return or exchange products.
  • The company's quality has declined, and the products are not worth the high prices.
  • The company has poor communication and does not follow up with customers or correct shipping errors.
  • The company is untrustworthy and has been described as a fashion scam.

Filling Pieces's Shipping Policy

Filling Pieces offers worldwide delivery to most countries. Deliveries within the Netherlands and Belgium are shipped the same day if ordered before 10pm on working days. Deliveries within the European Union take two to three working days, while deliveries in all other countries take three to six working days. During sale periods, shipping may take longer than usual. Shipping costs may apply for orders and are listed at the end of checkout. The brand offers free shipping for most countries, but customers should check local rates. During online sale periods, delivery windows may vary by region. Filling Pieces is currently unable to ship to Russia due to carrier reasons.

Filling Pieces's Return Policy

Filling Pieces allows customers to return their purchases within 30 days of receiving their order, except during online sales where the return period is only 14 days. The items must be returned unused and in their original packaging, while the Ready to Wear collection must be returned unwashed and with all labels still attached. Filling Pieces offers free returns for orders placed within The Netherlands, but customers from other countries will have to pay for their return shipping costs. During sales, returns are not free. The company recommends using registered mail for returns and will process refunds within 14 days of receiving the returned items. Filling Pieces does not offer exchanges, but customers can return their items and place a new order. If an item is damaged, customers must submit a request to the company before returning it, and Filling Pieces will provide a fitting solution.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
/
100
This brand offers products that are on the pricey side.
Target Audience

Luxury streetwear enthusiasts

Stereotype

Fashion-forward

Pricing Rating
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70
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Sustainability Score
70
/
100
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Quality Score
75
/
100
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DTCetc Score
74
/
100
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