Joya

Joya offers chef-crafted Superblends and functional chocolates made with high-quality, science-backed ingredients. Their holistic approach to wellness is simple, delicious, and enjoyable - perfect for those seeking a new perspective on daily wellness.

Category
Wellness
Specialty
Socials
63
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Female Founder
Organic

DTCetc’s Take

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Popular Products

About Joya

Joya is a wellness brand founded by a woman who left her corporate law practice to study holistic nutrition. Joya offers a range of Superblends and functional, bean-to-bar chocolates that are chef-crafted with adventurous flavors. Joya believes that daily wellness should be simple, delicious, and something to look forward to. All of their products are made with high-quality, time-tested, science-backed ingredients that benefit the body and mind, holistically. Joya takes pride in giving their customers exactly what they say, with third-party lab testing and zero additives. With Joya, customers can expect a new perspective on daily wellness that nurtures their bodies, minds, and taste buds.

Joya Pros & Cons according to customers

Pros
  • Customers love the taste and quality of Joya's matcha blends.
  • The Matcha Functional Superblend helps improve focus, productivity, and mood without causing jitters.
  • Drinking Joya's matcha blends regularly can lead to weight loss and increased energy levels.
  • Customers appreciate that Joya's matcha blends are a great alternative to coffee and can be enjoyed on their own or mixed with other drinks.
Cons
  • Received only 2 oz for the full price of $45 and no response to feedback
  • Matcha powder clumps and is difficult to use besides in a smoothie
  • Taste is not enjoyable, even with added lemon
  • Herbal supplement will take some getting used to, but the vanilla flavor is okay
  • Unclear of actual benefits and expensive at $40 for under 3 ounces

Joya's Shipping Policy

Joya offers shipping to US and Canadian addresses only at this time. Shipping rates are calculated based on the weight of the package, the shipping method selected, and the region it will be shipped to. However, free standard shipping is available for orders over $45 in the US and over $60 in Canada before tax. Standard shipping times within the US average 3 business days, while in Canada it is 1-7 business days. Expedited shipping is also available for an additional cost. Joya ships to Alaska and Hawaii via U.S. Postal Service Priority Mail, and P.O. Boxes are acceptable. Unfortunately, APO/FPO addresses are not currently serviced.

Joya's Return Policy

Joya offers a 30-day return policy for their products, excluding chocolate or any other temperature-sensitive items. The item must be in its original sellable condition with tamper seals intact if applicable. If the product is faulty, does not match its description, or fails to perform its function, a refund will be made in the original payment method or store credit will be awarded. Customers can contact Joya to initiate a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
67
/
100
This brand offers products that are on the pricey side.
DTCetc Score
63
/
100
This brand offers products that are on the pricey side.
Target Audience

Holistic wellness enthusiasts

Stereotype

Health-conscious

Pricing Rating
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60
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Sustainability Score
70
/
100
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Quality Score
67
/
100
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DTCetc Score
63
/
100
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