Ceremonia

Ceremonia is a sustainable and natural hair care brand that celebrates Latin culture. Co-created with their customers, their nutrient-rich products are free from harmful chemicals and perfect for those who value eco-conscious beauty.

Category
Beauty
Socials
79
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Ceremonia on Socials

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Ceremonia (@Ceremonia) • Instagram photos and videos

Popular Products

About Ceremonia

Ceremonia is a hair care brand founded by Babba Rivera that is committed to creating sustainable and natural hair care products that care for both people and the earth. Their products are made with nutrient-rich ingredients sourced from Latin America, and are free from harmful chemicals. Ceremonia is more than just a hair care brand, it is a celebration of Latin culture and the next-generation of Latinx. The brand invites its community to collaborate through feedback sessions and content projects, ensuring that their products are co-created with their customers. Ceremonia offers a new-age perspective to hair care for all, inspired by the rituals of Latin culture and the sustainable future.

Ceremonia Pros & Cons according to customers

Pros
  • This papaya scalp scrub leaves hair and scalp feeling clean for days and gives more volume.
  • The conditioner is perfect for giving hydration without weighing down fine, straight hair.
  • The shampoo and conditioner set is life-changing, leaving the scalp clean without being stripped and giving curls more bounce and definition.
  • The scrub and conditioner have improved the hair and scalp of a 75-year-old customer.
Cons
  • The brand's products were described as pretty useless and disappointing.
  • The use of cheap polyester headbands was criticized, especially since the brand positions itself as "clean."
  • The Aceite de Moska caused a burning and itchy sensation on the scalp for one customer, despite being marketed as hydrating and suitable for sensitive scalps.
  • One customer found that the product did not live up to its promise of nurturing curls, leaving their hair flat and lifeless.

Ceremonia's Shipping Policy

Ceremonia offers free shipping on all orders above $40 within the United States. For orders below the shipping threshold, a standard shipping flat rate of $8.50 will be applied. Unfortunately, at this time, Ceremonia only ships within the United States. Customers should allow 5-7 business days for their orders to be shipped. If there is a need to change the shipping address, it can be done within 24 hours of placing the order by contacting the Customer Support team at hola@ceremonia.com. However, the brand is unable to adjust and/or cancel orders after that time.

Ceremonia's Return Policy

Ceremonia has a return policy that allows customers to return products if they are not satisfied with their purchase. To be eligible for a return, the product must be unopened, unworn, or unused and in its original packaging. Returns are accepted up until 14 days after arrival, and bundles must be returned in full to be eligible. Unfortunately, gift cards cannot be returned. If a product is defective, damaged, or the wrong item was received, customers should contact Ceremonia immediately to make it right.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
79
/
100
This brand offers products that are on the pricey side.
Target Audience

Sustainable, latinx, community

Stereotype

Eco-conscious

Pricing Rating
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80
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Sustainability Score
80
/
100
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Quality Score
70
/
100
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DTCetc Score
79
/
100
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