The James Brand

The James Brand is a lifestyle brand founded in 2012 by a group of explorers and makers, headed by Ryan Coulter. It designs knives, tools, and writing utensils that are both practical and refined. Its products have been featured in Men’s Journal, Gear Patrol, and Forbes, and have garnered a large following.

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Socials
78
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

The James Brand on Socials

Popular Products

About The James Brand

The James Brand is a company founded in 2012 in Portland by a group of explorers and makers, headed by Ryan Coulter. It designs knives, tools, and writing utensils that are both practical and refined. It has collaborated with Timex to create a limited edition watch, and offers payment plans with AfterPay. Its products have been featured in Men’s Journal, Gear Patrol, and Forbes, and have garnered a large following.

The James Brand Pros & Cons according to customers

Pros
  • The James Brand offers well designed products that meet their purpose.
  • The packages include a handwritten note and a single Hi-Chew, providing customers with a unique surprise.
Cons
  • Nothing negative to report on just yet, stay tuned!

The James Brand's Shipping Policy

For domestic orders in the US, The James Brand offers free shipping for orders over $75. For orders in Canada, customers can get free shipping for orders over $99. For international orders, customers in Europe can get free shipping for orders over $99 and customers in the UK can get free shipping for orders over $150.

The James Brand's Return Policy

The James Brand offers a limited lifetime warranty on its knives and tools, and customers have 30 days to return an item for any reason as long as it is in its original condition and packaging. To start the return process, customers can visit the James Brand website and enter their information to receive a return authorization number. Shipping fees and duties are the responsibility of the customer if they are located overseas. Returns are not accepted for any items that have been abused, mismanaged, or carelessly used. It usually takes the company up to 5 business days to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience

Outdoor Enthusiasts

Stereotype

Preppy

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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
78
/
100
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