Ridge

Ridge creates minimalist and durable everyday carry items using high-quality materials like aluminum, titanium, and 24 karat gold. Their flagship product, The Ridge Wallet, has earned them a loyal following with over 2 million wallets sold.

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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About Ridge

Ridge is a company founded in 2013 by Daniel Kane and Paul Kane that specializes in creating minimalist and durable everyday carry items, with a focus on their flagship product, The Ridge Wallet. The Ridge takes a material-first approach to design, using high-quality materials such as aluminum, titanium, carbon fiber, and 24 karat gold to create products that are both functional and stylish. Their innovative design philosophy has earned them a loyal following, with over 2 million wallets sold since their launch. Whether you're looking for a new wallet, phone case, or other everyday carry item, Ridge has you covered with their dependable and comfortable products.

Ridge Pros & Cons according to customers

Pros
  • The wallet is loved for its concept, functionality, and design.
  • Customers are satisfied with their purchases and plan to order more.
  • The wallet is easy to use and helps eliminate clutter.
  • The key holder is appreciated.
Cons
  • The product is not easy to assemble.
  • The quality of the product is horrible.
  • The elastic wallet included in the package is terrible and cheap.
  • The recipient did not like it because it was hard to figure out how to use.
  • The package was sent back but according to customer service, it was lost, resulting in the loss of money.

Ridge's Shipping Policy

Ridge offers free worldwide shipping on all orders over $34. Orders are typically processed for shipment in 1-2 business days, excluding holidays. Even express orders follow the same timeline. Customers will receive an automated shipping notification with tracking information once their order has been processed. However, if the tracking email is not received within 3 business days, customers should check their Spam or Promotions folders. Shipping services may vary depending on carrier reliability and extreme delays caused by weather or overall package volume. For international orders, customers should be aware of additional local taxes, customs, and duties fees. Orders shipping to military addresses will be treated as domestic orders but may be treated as international orders when returning. Unfortunately, express services are not available for APO/FPO/DPO addresses at this time.

Ridge's Return Policy

Ridge offers a 99-day return policy for their wallets. Customers who are not completely satisfied with their purchase can return their order for a refund or exchange. The company provides a digital prepaid USPS label that needs to be printed to facilitate the return process. Ridge offers free domestic returns and exchanges.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
85
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100
This brand offers products that are on the pricey side.
DTCetc Score
71
/
100
This brand offers products that are on the pricey side.
Target Audience

Minimalist, durable, stylish

Stereotype

Minimalist

Pricing Rating
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80
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Sustainability Score
50
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100
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Quality Score
85
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100
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DTCetc Score
71
/
100
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