Spice House

Spice House is a family-owned business founded in 1957 that offers a variety of inventive and traditional spice blends inspired by global flavors. Their reliable reputation is backed by enthusiastic customer reviews and over 58k Instagram followers.

Category
CPG
Specialty
Socials
88.33333333333333
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Spice House on Socials

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Spice House (@Spice House) • Instagram photos and videos

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About Spice House

Spice House is a family-owned business founded in 1957 by Bill Sr. and Ruth Penzey. Drawing inspiration from across the globe, Spice House offers a variety of inventive and traditional spice blends and has earned a reliable company reputation. They provide free shipping on orders over $49 and customers can get veritable cooking inspiration with chef-generated recipes on their website. Spice House has enthusiastic customer reviews and over 58k Instagram followers.

Spice House Pros & Cons according to customers

Pros
  • The Spice House offers high quality and fresh herbs and spices, as well as specialty blends that can instantly transform your seafood and vegetables.
  • Shipping is free on flat pack orders.
  • They offer recipe cards in-store to teach customers how to use ingredients.
  • They have little spice blends inspired by Chicago that make perfect gifts for visitors.
  • Prices are relatively good.
Cons
  • Nothing negative to report on just yet, stay tuned!

Spice House's Shipping Policy

For domestic orders, Spice House offers free no-rush shipping for orders over $49 and flatpack orders under $49 cost $6 in shipping fees. Orders under $49 cost $8 in shipping fees. Customers can also opt for UPS ground delivery for $15 for orders under $49 and $10 for orders over $49. Express shipping is available for $25 and delivers orders in less than 2 business days.For international orders, Spice House ships to Canada for all orders under $50 costing $15 to ship, orders between $50 and $100 costing $25 to ship, and orders over $100 receiving free shipping. Delivery times for international orders vary as Spice House does not use a standardized international courier.

Spice House's Return Policy

Spice House offers returns of items up to 30 days after purchase. To return an item, customers must contact the company and follow their instructions. Returns are usually processed within a few days of the request. Some items may not be eligible for return, so customers should check with the company before making a purchase.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
95
/
100
This brand offers products that are on the pricey side.
DTCetc Score
88.33333333333333
/
100
This brand offers products that are on the pricey side.
Target Audience

Home cooks

Stereotype

Gourmet

Pricing Rating
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80
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Sustainability Score
90
/
100
This is a placeholder
Quality Score
95
/
100
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DTCetc Score
88.33333333333333
/
100
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