Away

Away is a new bag company that believes cumbersome luggage should be a thing of the past. Our mission is to make your life on-the-go easier by making your bag smarter. We believe in packing light and being able to move freely with no restraints. Away was inspired by the idea that everyone needs their own personal sanctuary when they travel.

Category
Travel
Socials
75
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Diverse Brand
Female Founder
Influencer Approved
Retail Locations
Timeless Style
Travels Well

DTCetc’s Take

Away on Socials

View this profile on Instagram

Away (@Away) • Instagram photos and videos

Popular Products

About Away

Away is a travel luggage company founded by Stephanie Korey and Jennifer Rubio in 2015. They offer a range of stylish, durable suitcases and travel bags equipped with innovative features, such as a built-in phone charger. Away boasts free US and Canada shipping, a 100-day return policy, and a lifetime guarantee, making them a great choice for those who want convenience and quality. They also partner with Peace Direct, a non-profit that helps reduce conflict around the globe.

Away Pros & Cons according to customers

Pros
  • Away offers a simplified approach to luggage with modern and luxe features that make packing and transit easy.
  • Internal organization features and interesting color options make it easy to identify.
  • Lifetime warranties are offered on all suitcases.
  • Convenient built-in portable charger and additional compartments are great for travelers.
  • High quality and rolls smoothly.
  • Fits a surprising amount of clothes and compresses well.
  • Multi-directional wheels are durable.
  • Perfect carry-on for flights that fits all essentials.
Cons
  • Removable battery is a feature some may not need.
  • Hard shell light weight suitcases may be preferred.
  • Price points for travel accessories may be inaccessible.
  • Light colored suitcases get dirty quickly.
  • Quality is just okay for the price range.
  • Zipper can be difficult to use.
  • Difficult to clean with the sponges provided.
  • Cases of the suitcases may be prone to scratches and dirt.

Away's Shipping Policy

Away ships to Canada, the US, and the UK, with plans to expand worldwide. In the US and Canada, Away offers free shipping, with the exception of P.O. boxes. Shipping costs range between $15-$50 depending on the method and what is purchased. Orders ship from Away's warehouse in 1 business day, and free shipping arrives within 1-7 business days, depending on location. Personalized items take longer for delivery. Items are not shipped on weekends or national holidays. For customers outside of the US, Canada, and the UK, they can tweet @away or send an email to [email protected] to let Away know they would like their country on their radar.

Away's Return Policy

Away offers a 100-day return policy for products that do not meet customer needs. Customers should fill out the online form to begin the return process. Shipping fees for returns from Canada are not covered by Away. Personalized items, however, cannot be returned or exchanged and the 100-day trial does not apply. Exchange items are subject to the remainder of the 100-day period. To make a return, customers should fill out the form on the returns page and the Away team will provide the next steps. Shipping fees are non-refundable and the company does not provide a timeline for processing returns.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
75
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
75
/
100
This brand offers products that are on the pricey side.
Target Audience

Frequent travelers

Stereotype

Globetrotter

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
75
This is a placeholder
Sustainability Score
75
/
100
This is a placeholder
Quality Score
90
/
100
This is a placeholder
DTCetc Score
75
/
100
This is a placeholder

Brands Like Away

Looking for brands similar to Away

We've got you covered. Check out this list of similar Travel brands that customers of Away love.

Baboon To The Moon

Baboon to the Moon (B2TM) is a company that sells colorful bags and is committed to inspiring adventures and encouraging people to embrace new experiences. The company uses sustainable and ethical materials and practices to create products that are meant to last a lifetime. Every B2TM bag comes with a lifetime warranty and is made with high-quality technical materials to withstand any adventure. The company believes that colorful bags can inspire colorful adventures and encourages customers to embrace their sense of adventure and try new things.

Paravel

Paravel is a travel-inspired brand that values sustainability and impeccable design. The company creates multi-functional, sustainable bags, luggage, and accessories for all types of travel, from local trips to far-flung destinations. Paravel is dedicated to reducing the environmental impact of its products and uses upcycled and recycled materials, such as Ecocraft Canvas® and Negative Nylon™, in all of its products.

Corkcicle

Corkcicle is a brand that creates innovative and stylish products that enhance everyday experiences. Their reusable Canteens, Tumblers, Stemless Wine Cups, Mugs, and Tumbler Straws are both cool and sustainable, perfect for those who appreciate style and eco-friendliness.

Floyd One

Floyd One's luggage is perfect for those who want to bring back the coolness and style that's been lost in the cheerless circle of conformist black business luggage.

Horizn Studios

Horizn Studios offers sustainable and innovative solutions for the future of travel. Their world-class quality and attention to detail make their luggage and accessories the perfect companion for any journey. Collaborations with like-minded brands and artists reflect contemporary culture.

Ridge

Ridge creates minimalist and durable everyday carry items using high-quality materials like aluminum, titanium, and 24 karat gold. Their flagship product, The Ridge Wallet, has earned them a loyal following with over 2 million wallets sold.

The Get Out

The Get Out offers high-quality outdoor gear designed to elevate any adventure. Founded by Shelter Co., the brand's attention to detail and commitment to quality ensures every product is built to last.

Doona

Doona simplifies parenthood with innovative, quality products like the Car Seat & Stroller and Liki Trike. Busy parents love their practicality and safety, making life on the go easy.

Rimowa

Rimowa has been redefining travel since 1898 with their iconic groove design paying homage to the world's first all-metal aircraft. Known for superior stability and expert travel solutions, Rimowa is the go-to brand for discerning travelers.

CALPAK

For those who are always on the move, CALPAK is your one-stop shop for all your travel and business needs. In addition to making high quality luggage, backpacks, duffles and accessories for the world traveler, CALPAK offers secure business services perfect for meeting the needs of today's busy professional.

Be the first to know the hottest in online brands.