PÄRLA

PÄRLA is a sustainable toothpaste brand that offers an exceptional experience for eco-conscious individuals. With a commitment to innovation and sustainability, PÄRLA is the perfect choice for anyone seeking a healthy and eco-friendly alternative to traditional toothpaste.

Category
Wellness
Socials
89
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

PÄRLA on Socials

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About PÄRLA

PÄRLA is a toothpaste brand founded by Dr. Rhona Eskander, Dr. Simon Chard, and Dr. Adarsh Thanki. The brand is dedicated to revolutionizing the toothpaste industry by offering sustainable, eco-friendly, and healthy toothpaste tabs. PÄRLA's founders have extensive backgrounds in the dental industry, and their combined expertise has gone into creating a toothpaste unlike any other on the market. PÄRLA's toothpaste tabs are designed to offer an exceptional experience to their customers, providing a bespoke and exceptional experience for all their patients. PÄRLA's commitment to sustainability, innovation, and customer satisfaction makes them a top choice for anyone looking for a healthy and eco-friendly alternative to traditional toothpaste.

PÄRLA Pros & Cons according to customers

Pros
  • PÄRLA toothpaste tablets work well on sensitive teeth and are a great product overall.
  • PÄRLA toothpaste tablets are the best alternative to standard toothpaste
  • PÄRLA toothpaste tablets taste fresh, don't over-froth, and are easy for travel. They also come in plastic-free packaging and have fluoride, making them a good choice for dental care.
  • PÄRLA toothpaste tablets are tasty, minty, and work well. The customer service is also great.
  • PÄRLA toothpaste tablets feel just as good as regular toothpaste, but with the added bonus of being plastic-free and on subscription. They are also developed by dentists, making them a trustworthy choice for dental hygiene.
Cons
  • One customer had to wait a long time for their PÄRLA toothpaste tabs to arrive and was disappointed that they couldn't take them on holiday.
  • Another customer was frustrated because they couldn't turn the tablets into paste as instructed.
  • A third customer did not find PÄRLA to be cost-effective compared to other non-plastic toothpaste options on the market and suggested an alternative brand that was more affordable.

PÄRLA's Shipping Policy

PÄRLA offers shipping for their products with delivery times estimated at 3-4 working days, excluding the handling time of 1 day. Shipping costs vary based on the weight of the shipment and the destination country. In the UK, delivery charges are £3.45 for items shipped using Royal Mail, while higher value items are shipped using UPS with charges starting at £5.25 plus VAT for the smallest shipments. Exact delivery costs are quoted during checkout. All orders are insured by PÄRLA during transit until delivery to the nominated address. VAT is included in all orders shipped to UK and EU destinations, while international orders are exclusive of GST. The recipient is liable for all import duties, customs, and local sales taxes levied by the country they are shipping to. Duties and taxes levied by the destination country will not be refunded or reimbursed by PÄRLA. They dispatch orders within 24 hours upon confirmation of payment, except during sale and special promotion periods/items where dispatch may take longer. They do not redirect orders once dispatched, and order cut-off times are provided as a guideline only.

PÄRLA's Return Policy

PÄRLA offers a money back guarantee on all unused and unopened products returned within 14 days of the date of invoice. This return policy is only applicable to products purchased directly by a dental professional or consumer and not to products received by a patient or any other consumer through a dentist, dental practice, or any commercial or third-party online retailer. To return a product, customers must obtain a valid Return Authorization Number from the PÄRLA Customer Support Team within the Guarantee Period. The Return Authorization Number must be clearly marked on the outside of the box containing the product, which must be returned to PÄRLA Dental Product Returns in London. PÄRLA will not accept any damaged or used products, and no refund will be made for the costs of the initial shipping of the product. Products marked as being included in a sale or on subscription cannot be refunded. There is no information available on how long it takes for the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
89
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious dental shoppers

Stereotype

Eco-conscious

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
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$
$
70
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Sustainability Score
90
/
100
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Quality Score
85
/
100
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DTCetc Score
89
/
100
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