Malin Goetz

Malin + Goetz is a modern-day apothecary founded in 2004 by Matthew Malin and Andrew Goetz in New York City. Their focus on natural ingredients and sustainable formulations and packaging simplifies skin, hair, and body routines, while never testing on animals. Their products are suitable for the most sensitive skin and are made locally in New York to support the local community.

Category
Wellness
Socials
84
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About Malin Goetz

Malin + Goetz is a modern-day apothecary founded by Matthew Malin and Andrew Goetz in 2004 in New York City. Their products focus on natural ingredients and are designed to simplify skin, hair, and body routines. Malin + Goetz has since spread to Los Angeles, San Francisco, London, and Hong Kong, and their products are also distributed globally. The brand strives to create sustainable formulations and packaging, and they have never tested their products on animals. Their products are suitable for the most sensitive skin and are made locally in New York to support the local community. Malin + Goetz offers a range of skincare, hair, and body products, as well as candles, natural deodorants, fragrances, and a travel-sized line.

Malin Goetz Pros & Cons according to customers

Pros
  • Every single one of their products smells divine.
  • The Malin+Goetz Eucalyptus Deodorant is a great product for everyday use with a pleasant smell and roll-on application.
  • The candles and fragrances are amazing.
  • The shampoo and conditioner, as well as the body lotion, are moisturizing and of good quality.
  • The rum scent is great and the hydration is standard.
  • The skincare products are quickly absorbed and leave skin feeling velvet and comfortable.
  • The sunscreen is very nice for daily use in the city.
  • The sulfur paste works well and the bergamot hands and body wash smells good, lathers well and moisturizes.
  • The eucalyptus deodorant smells natural and acts very delicate.
  • The vitamin B5 moisture cream works well and smells well.
  • The recovery treatment oil and advanced renewal moisturizer work well together.
Cons
  • The skincare products are not as great.
  • Value for money can vary a lot, with some products being overpriced.
  • The packaging looks a bit generic.
  • The peppermint shampoo does not foam enough.
  • The cilantro conditioner is just ok.
  • The grapefruit face cleanser is good but not great.
  • The revitalizing eye cream is the same as other eye creams.
  • The detox face mask did not show any special results.
  • The vitamin E face moisture cream is good but not great.
  • The skincare products are not super effective.

Malin Goetz's Shipping Policy

Malin Goetz offers free shipping for orders in the US, Canada, UK, and EU depending on the region. In the US, customers can choose expedited shipping for faster delivery and receive an automated email with a tracking number once their order ships. For shipments to Alaska, Hawaii, and Puerto Rico, delivery can take more than 10 business days. For domestic orders over $50, customers receive free shipping, while international orders over $100 get free shipping.

Malin Goetz's Return Policy

Malin Goetz has a return policy that requires customers to obtain approval from the customer service team before sending back a product. Products purchased through the corporate website can be returned through the website, while products purchased from other retailers must be returned through them. Returns must be made within 30 days of receipt and the product must be at least 75% full to be eligible for a full refund, minus original shipping costs. The company does not accept returns for items that are used or opened. It typically takes the company up to 30 days to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Luxury Consumers

Stereotype

Refined

Pricing Rating
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70
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
84
/
100
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