Jems

Jems is a revolutionary condom brand that is disrupting the toxic industry. Their ultra-thin condoms are vegan, cruelty-free, and made with natural latex and 100% silicone lube. With a focus on (s)expansive education and social change, Jems is the go-to brand for those seeking safe and healthy sexual experiences.

Category
Wellness
Socials
80
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Cruelty Free
Gluten Free
Organic

DTCetc’s Take

Jems on Socials

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Popular Products

About Jems

Jems is a condom brand founded in 2021 by Whitney and Yasemin. Based on the desire to create a product for everyone, Jems aims to normalize sex and condom use while disrupting a toxic industry. Their ultra-thin condoms are made with natural latex and 100% silicone lube, making them vegan, gluten-free, and cruelty-free. Jems also serves as a platform for (s)expansive education, covering everything related to sex and relationships, including decision-making, mood, money, love, power, and chemistry. Through partnerships with organizations like SIECUS, Jems is committed to advancing sex education as a vehicle for social change, making protection accessible to all. With a focus on clean, transparent ingredients and thoughtful packaging, Jems hopes to bring about meaningful change in the world of condoms.

Jems Pros & Cons according to customers

Pros
  • Jems condoms are a natural and minimalist choice that offers exceptional comfort and a humorous touch with their comic illustrations.
  • Jems provides a natural option that feels almost undetectable.
  • Jems doesn't have any harsh chemicals.
  • Jems' vegan condoms provide a soft, flexible, and irritation-free option for those with latex or polyurethane/polyisoprene allergies.
Cons

Jems's Shipping Policy

Jems offers free shipping on orders over $35 for customers in Canada and the US. Orders are processed and shipped within 24 to 48 hours, and customers will receive an email notification when their order has been shipped and delivered. Standard shipping for Canadian orders takes 3-9 business days, while express shipping takes 1-2 business days. For US orders, standard shipping takes 4-8 business days, while express shipping takes 2-3 business days. Packages are discreetly labeled with the name Jems for shipping purposes, and do not include any references to sex or condoms.

Jems's Return Policy

Jems condoms cannot be returned, refunded or exchanged. For issues with condom orders, customers can contact support. Jems merchandise, excluding condoms, can be returned for a refund within 30 days of receiving the item, provided it is unworn/undamaged and with the tags still on.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
80
/
100
This brand offers products that are on the pricey side.
Target Audience

Socially conscious consumers

Stereotype

Progressive

Pricing Rating
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50
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Sustainability Score
85
/
100
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Quality Score
85
/
100
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DTCetc Score
80
/
100
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