Immi

Immi: The healthier way to enjoy ramen. Founded by two food-loving entrepreneurs, Immi offers nutrient-packed products that pay homage to their favorite foods, without sacrificing taste. Perfect for health-conscious foodies.

Category
CPG
Specialty
Socials
65
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Organic

DTCetc’s Take

Immi on Socials

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Immi (@Immi) • Instagram photos and videos

Popular Products

About Immi

Immi was founded in 2019 by Kevin and Kevin, two individuals who grew up in Taiwan and Thailand working alongside their families in the markets. They founded Immi out of their love for ramen and to help their families manage their health conditions arising from poor nutrition and unhealthy diets. Immi pays homage to their favorite foods while reimagining them for modern diets, using high-quality ingredients that taste just as good as customers remember. Immi offers a range of products that are perfect for those looking for a healthier alternative to traditional instant noodles. Immi's products are not only delicious but also packed with nutrients, making them a great choice for anyone looking to stay healthy without sacrificing taste.

Immi Pros & Cons according to customers

Pros
  • The noodles have a unique texture and the broth flavors are delicious
  • Immi offers low net carbs and is a great option for vegetarians
  • The new version of Immi has improved noodles and great taste
  • Immi is a filling and easy-on-the-gut soup that is a great source of protein
  • Immi offers a healthy and guilt-free alternative to traditional ramen
Cons
  • The ramen is not great and has a weird texture and taste.
  • Orders are often delayed or not delivered at all, and customer service is dismissive.
  • The soup packets do not have enough taste and take a long time to prepare.
  • The price is high for the quality of the product.
  • Customer support is difficult to reach and unresponsive.

Immi's Shipping Policy

Immi currently ships within the USA to all 50 states through standard and ground shipping with UPS and USPS. Expedited shipping is not currently offered. Orders typically take 3-7 business days to receive, with possible delays during holiday seasons. Customers will receive a tracking number as soon as the order processes, with an estimated arrival date updating within 24 hours.

Immi's Return Policy

Immi offers a "100% Happiness Guarantee" for their products. Customers who are not satisfied with their purchase can request a refund by emailing them. The refund policy is limited to the maximum dollar amount of a Variety 12 pack and one purchase per person. Refunds can only be offered within 30 days of the first try of a flavor, and shipping costs may be included in the refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
65
/
100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious foodies

Stereotype

Health-conscious

Pricing Rating
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60
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Sustainability Score
70
/
100
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Quality Score
70
/
100
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DTCetc Score
65
/
100
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