Everlane

Everlane is a United States-based casual apparel retailer that sells men's and women's Clothing. Everlane makes a difference with their exceptional quality, ethical sourcing, and radical transparency. Their timeless products are meant to be added to your wardrobe seemlessly.

Category
Apparel
Specialty
Socials
88
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Everlane on Socials

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Everlane (@Everlane) • Instagram photos and videos

Popular Products

About Everlane

Everlane is an ethical fashion brand founded by Michael Preysman in 2010. The company is based in San Francisco and has partnered with ethical factories around the world to source the finest materials and create high-quality fashion and accessories for both men and women. Everlane has received attention from major publications such as the New York Times, Glamour, Business Insider, and Vogue and has been named #3 in the Most Innovative Company list by Fast Company in 2019. The brand promotes exceptional quality, ethical factories, and radical transparency, offering a wide range of products at varying price points and international shipping to most countries.

Everlane Pros & Cons according to customers

Pros
  • Great prices, solid products with good, minimalist design
  • High quality pieces at a reasonable price
  • Cute but classic designs, quality materials, and decent customer service
  • Understanding the price of a garment and why it costs a certain amount
  • Everlane has high quality products given its price range
  • Offers a sizing guide and reviews with tips on sizing
  • Perform Leggings strike a nice balance between compression and movement
  • More communications around transparency in their social media.
Cons
  • Inconsistent fit and quality of items
  • Prices may be too high for some items
  • Limited variety of clothing models
  • Frequent sales may train consumers to purchase only when items are on sale
  • Pant sizing is inconsistent, and measurements are not transparent
  • Bras are uncomfortable and synthetic ones do not stay in place
  • Union-busting and poor treatment of workers.

Everlane's Shipping Policy

For domestic orders, Everlane offers three types of shipping methods and costs: No Rush (5-8 business days) for $5, Standard (3-5 business days) for $7, and Express (2-3 business days) for $20. Additionally, orders of $75 or more receive free shipping. For international orders, Everlane offers Standard Shipping for $10 and Express Shipping for $25-50. Standard Shipping takes 7-14 business days worldwide, or 12-18 business days if you live in China. Express Shipping takes 2-3 business days to Canada and 3-5 business days everywhere else. Orders of $120 or more for Standard Shipping and $200 or more for Express Shipping receive free shipping. All necessary duties and taxes are collected at the time of purchase.

Everlane's Return Policy

Everlane accepts returns within 30 days from the date of purchase as long as the item is unwashed and unworn and includes any original packaging, including all tags and shoe boxes (when applicable). Original shipping costs and duties are non-refundable, and Final Sale items and gift cards are also non-refundable. Handling fees, duties, and taxes are non-refundable through Everlane, except for orders shipped to Australia, New Zealand, Canada, and the UK. US-based customers can exchange for in-stock items within 30 days of shipment. Everlane partnered with Happy Returns to allow in-person returns in their US locations. Unfortunately, the company is not exchanging any international orders. It typically takes 3-5 business days for the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
88
/
100
This brand offers products that are on the pricey side.
Target Audience

Young professionals

Stereotype

Minimalist

Pricing Rating
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70
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
88
/
100
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