Carbon 38

Carbon 38 is a fashion-forward activewear brand that combines the DNA of activewear with ready-to-wear pieces. They champion women-led brands and offer a curated selection of top labels, making them a go-to for stylish, active women seeking quality and fashion-forward activewear.

Category
Apparel
Socials
81
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About Carbon 38

Carbon 38 is a fashion-forward activewear brand founded in 2013 by Katie Warner Johnson and offers a curated selection of top labels, an exclusive branded label, and collaborative capsules with designers and artists. Carbon 38's approach to dressed-up studio style combines the DNA of activewear with ready-to-wear pieces that are designed for the modern woman. The brand invests in and carries a majority of women-led brands, working to champion companies who may not otherwise receive the capital and exposure needed to scale their success. Carbon 38 has been recognized for its innovation and leadership in the industry, including being named one of Goldman Sachs' Builders and Innovators and one of Ernst and Young’s Entrepreneurial Winning Women in 2016.

Carbon 38 Pros & Cons according to customers

Pros
  • Takara leggings are a favorite and receive many compliments
  • The ordering process is super easy
  • Fast shipping
  • Carbon 38 is a favorite place to shop for leggings
  • The leggings are extremely comfortable
Cons
  • Lost packages and unhelpful customer service
  • Incorrect items received in orders
  • Long wait times for refunds or not receiving refunds at all

Carbon 38's Shipping Policy

Carbon 38 offers various shipping options for domestic orders within the contiguous United States. Economy shipping costs $6.99 or is free for orders over $199, while Economy Select costs $12, Expedited costs $25, and Overnight costs $50. Orders placed with Economy or Economy Select shipping will ship within 1-2 business days, while Expedited and Overnight orders placed by 1:00PM PST Monday-Friday will be shipped the same day. However, orders may be subject to shipment delays if they are held for review by Carbon 38's team. For international orders, Carbon 38 partners with Global-e to provide the best possible user experience to their international customers. Shipping fees, duties, taxes, and other customs fees will be calculated during the checkout process.

Carbon 38's Return Policy

Carbon 38 allows customers to return items within 30 days of their order date, as long as the items are unworn and have the original tags attached. Swimwear must be tried on over underwear and have the protective hygiene strip intact. However, items marked final sale, gloves and arm warmers, socks and leg warmers, headbands, water bottles, lingerie, and hair ties are not returnable. The company reserves the right to return any item that does not comply with their return policy.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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75
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Stylish, active women

Stereotype

Fashionable

Pricing Rating
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75
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Sustainability Score
80
/
100
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Quality Score
75
/
100
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DTCetc Score
81
/
100
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