Bite

Bite is the sustainable oral care brand that eco-conscious consumers have been searching for. With toothpaste Bits made from natural ingredients and biodegradable materials, this brand is committed to reducing plastic waste and providing products that are gentle on your body and the planet.

Category
Wellness
Specialty
Socials
76
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
B Corp
Female Founder
Cruelty Free
Organic

DTCetc’s Take

Bite on Socials

View this profile on Instagram

Bite (@Bite) • Instagram photos and videos

Popular Products

About Bite

Bite is a sustainable oral care brand founded by Lindsay McCormick. The brand is committed to providing customers with products that are good for their bodies and the environment. Bite offers toothpaste Bits that are free of harsh chemicals, artificial dyes, and flavors, and are made with recyclable, biodegradable, or compostable materials. Bite's mission is to reduce the amount of plastic waste that ends up in landfills and oceans by providing customers with a sustainable alternative to traditional toothpaste tubes.

Bite Pros & Cons according to customers

Pros
  • The product is great and comes in smart, 100% plastic-free packaging.
  • Bite Toothpaste Bits clean teeth well.
  • The subscription service is appreciated and the products are environmentally friendly.
  • The bamboo toothbrush is good for travel.
Cons
  • The toothpaste bits do not have enough mint flavor and lack the after-mint freshness of other toothpaste brands.
  • The floss is not minty and is too thick, causing it to get stuck in between teeth and break easily. The glass bottle of the floss is also fragile and easily breakable.
  • The customer service is terrible, with unresponsive help buttons and deceptive business practices that lock customers into subscriptions with no way out. The product keeps coming, and payments keep getting deducted from the account.
  • The website has a broken loop, and customer service takes days to respond. They refuse to issue refunds, which is an annoyance for a product that is supposed to be streamlined and easy to use.

Bite's Shipping Policy

Bite offers free standard shipping for all domestic orders that are $30 or more. Shipping usually takes 7-10 business days from the day it shipped to arrive at its final destination. Bite does not offer rush shipping, but customers can email customer service to inquire about expedited options. Shipping to Alaska, Hawaii, and military APOs is available, but may incur longer shipping times. Bite does not currently offer international shipping, but hopes to do so in the future.

Bite's Return Policy

Bite has a return policy that allows customers to return new and lightly used products within 30 days of receipt of their order. Refills or subscription shipments after the first order are not eligible for return, refund, or cancellation. Bite Toothbrush and Floss are not eligible for return, and 1-month items are not eligible for refund. The brand does not accept empty jars or more than half-used products. The customer is responsible for return shipping costs, and original shipping charges are non-refundable. Bite does not provide a refund for requests received more than 30 days after the original shipment date or for returned products damaged due to misuse, lack of care, mishandling, accident, abuse, or other abnormal use. Bulk orders or orders over $75 are ineligible for return but are subject to additional evaluation by the Bite team.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
76
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious, sustainable, natural

Stereotype

Eco-conscious

Pricing Rating
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80
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Sustainability Score
70
/
100
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Quality Score
75
/
100
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DTCetc Score
76
/
100
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