Thousand Helmets

Thousand Helmets is a cycling accessory brand founded in 2015 by Gloria Hwang with a mission to save lives. Their stylish, comfortable and affordable helmets are designed for urban cyclists and skaters, and are made with environmentally friendly materials and packaging. Offsetting 110% of their carbon emissions each year, they offer free shipping and exchanges, an Anti-Theft Guarantee, free replacements, and a wide range of cycling accessories for adults and children.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Thousand Helmets on Socials

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About Thousand Helmets

Thousand Helmets is a cycling accessory brand founded in 2015 by Gloria Hwang with a mission to save lives by making stylish, comfortable, and affordable helmets for everyday cyclists. The brand's Heritage Collection is designed for urban cyclists and skaters and is made with environmentally friendly materials and packaging. Thousand Helmets offsets 110% of their carbon emissions each year, and offers free shipping and exchanges on all US orders, an Anti-Theft Guarantee, and free replacements in the event of accidental damage. They also offer a wide range of cycling accessories for adults and children.

Thousand Helmets Pros & Cons according to customers

Pros
  • Thousand Helmets provide a design forward, functional and safe bike helmet that does not look like a spaceship.
  • People love their Heritage helmets as they are cute and fun to wear.
  • The purpose and vision around Thousand is awesome and laser focused, and the helmets are awesome, cool and super safe.
  • People often receive compliments when wearing their helmets, and the brand is woman-led.
Cons
  • Nothing negative to report on just yet, stay tuned!

Thousand Helmets's Shipping Policy

Thousand Helmets offers free shipping within the US with three shipping methods available: Standard Shipping (5-12 Business Days), Express Shipping (2-7 Business Days) for $10, and Expedited Shipping (2-3 Business Days) for $20. Orders containing a custom monogram require 7-10 business days of processing time before shipping. For international orders, shipping costs and potential duties will vary depending on the delivery location. Customers should check their local customs authority website for the latest updates on Value Added Tax rates, customs tariffs, and other fees.

Thousand Helmets's Return Policy

Thousand Helmets offers a return policy of up to 30 days for refund or exchange. To be eligible for a return, the item must be unused and in the same condition it was received, in the original packaging. Gift cards, sale items, and used products are not eligible for return. Returns are free within the US, but international orders must cover their own shipping costs. To make a return, visit their returns center and be ready with your order number and shipping address. Once they approve the request, they will provide instructions on how to return the product. The company typically processes returns within a few days.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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75
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
95
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100
This brand offers products that are on the pricey side.
DTCetc Score
78.33333333333333
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100
This brand offers products that are on the pricey side.
Target Audience

Urban Cyclists

Stereotype

Eco-conscious

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75
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Sustainability Score
90
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100
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Quality Score
95
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100
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DTCetc Score
78.33333333333333
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100
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