Rachel Comey

Rachel Comey is a New York-based fashion label known for its artful custom textiles, modern silhouettes, and covetable footwear. The brand values diversity and inclusivity, making it a desirable choice for socially conscious customers.

Category
Apparel
Specialty
Socials
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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Rachel Comey on Socials

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About Rachel Comey

Rachel Comey is a New York-based fashion label founded by American designer Rachel Comey in the early 2000s. The brand initially started as menswear but quickly grew to include a women's collection that gained a grassroots following. Comey's designs are known for their artful custom textiles, modern silhouettes, and covetable footwear, and are created for real women with strong opinions and big aspirations. Notable customers include Michelle Williams, Maggie Gyllenhall, Cindy Sherman, and Parker Posey. In 2014, Comey opened her flagship store in Soho, New York, and later expanded to Los Angeles. As a member of the CFDA, Comey continues to create collections that are both radical and romantic, perfect for the modern woman.

Rachel Comey Pros & Cons according to customers

Pros
  • Fantastic shop and service with lovely clothes and shoes
  • Incredible customer service with a willingness to replace lost items and stand behind their products
  • Clothing is affordable and fits the customers personal style
Cons
  • A customer was denied an exchange for a pair of shoes purchased at Rachel Comey because the saleswoman did not inform them that they were buying a half size smaller shoe.
  • The customer was upset that they spent $650 on a pair of shoes that they cannot wear and felt that it was a waste of money.
  • After complaining to friends, they were advised to share their experience and write a review.
  • The customer went to the store to share their experience a week after the purchase and received an email in response.

Rachel Comey's Shipping Policy

Rachel Comey offers free ground shipping on all orders within the U.S. Customers can also choose to upgrade to express shipping for an additional fee. For Canadian and international orders, shipping rates include any applicable duties and taxes.

Rachel Comey's Return Policy

Rachel Comey offers free returns for online orders within 14 days of the delivery date. Customers can use the pre-paid return label included in their package to send back their return. All merchandise must be unworn, unwashed, and in otherwise perfect condition in order to be considered for return. Shoes should be tried on a carpeted surface, and must be returned in their original, undamaged shoe box. Swimwear will only be accepted if the hygienic strip is intact. All jewelry and items discounted 30% or more are FINAL SALE and are not eligible for return or exchange. In-store purchases can only be exchanged or returned for store credit. International returns can be processed through Global-E. The account will be credited within 5 business days of receipt, less any original shipping charges. It may take up to an additional 10 days for the refund to show up on the account statement, depending on the credit issuer's processing time. The company reserves the right to refuse any return that does not comply with the stated conditions.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Socially conscious fashionistas

Stereotype

Boho

Pricing Rating
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70
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Sustainability Score
80
/
100
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Quality Score
85
/
100
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DTCetc Score
84
/
100
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