Hi!

Hi! offers a refreshing take on protein powder with simple, nutrient-packed blends that support gut health and digestion. Their sustainable cricket protein and eco-friendly packaging make them a top choice for health and environmental conscious individuals.

Category
CPG
Specialty
Socials
79
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Non GMO
Gluten Free
Environment Friendly

DTCetc’s Take

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About Hi!

Hi! is a protein powder brand founded by a group of health-conscious individuals who wanted to create a better way to protein. They were dissatisfied with the long and artificial ingredients list found in many protein powders and the negative impact that livestock protein has on the environment. Hi! offers a protein powder that is made with just 13 simple, nutrient-packed ingredients, with no added sugars or fillers. Their blends are designed to be light and refreshing, with naturally delicious flavors and smooth textures. Hi! is also the first protein powder specifically designed to not cause bloating, with blends that support gut health and easy digestion. Their protein is delivered in conveniently portioned recyclable packets, with packaging that uses 90% less plastic than traditional plastic tubs. Hi! also offers a sustainable source of protein in the form of cricket protein, which is one of the most sustainable sources of protein in the world.

Hi! Pros & Cons according to customers

Pros
  • The individual packets are convenient and easy to take on the go.
  • The protein powder has a great chocolate taste and the packaging is easy to use and reduces clean-up.
  • The protein powder is easy to digest and made from sustainable and organic ingredients.
  • Hi! Protein does not cause bloating and is a great way to take nutrition to the next level.
  • The protein powder is made from natural ingredients and is absorbed well by the body.
  • The improvements made to the product are appreciated.
  • The combination of cricket protein and other ingredients make for a great recipe and a healthy snack.
Cons
  • The taste of Hi! protein powder (vanilla) was terrible, with a chalky feeling in the mouth and a grainy texture of the liquid. The powder smelled like throw-up, mixed drink with water looked like throw-up, and the bitter stevia taste was prominent. The vanilla flavor was almost non-existent.
  • The packaging design was cute, friendly, and simple, with a nice job done by the team.
  • The packet was somewhat difficult to tear open, and the powder didn't pour out smoothly, making the user experience suboptimal. The material used for the film could be improved.
  • The taste of the product was artificial and had a chemical aftertaste from the artificial sweetener. The powder didn't dissolve well, and there were still some clusters even after stirring.
  • The taste was grainy and not to the reviewer's liking, possibly due to the pea protein used. The quality of the product was good, but the taste could be improved.
  • The taste was very artificially vanilla, with a grainy texture that made the reviewer feel queasy. The color of the powder was the color of ground-up crickets, which was unappetizing. The product was not worth the high price.
  • The product was a mish-mash of different things, including crickets, prebiotics, and whole foods, which made it confusing and hard to understand what it was trying to be.
  • One reviewer punched their friend who gave them the product after finding out it was made of bugs. The taste was awful, gritty, and talcy.

Hi!'s Shipping Policy

Hi! offers both domestic and international shipping options for their customers. For standard domestic shipping, customers can expect their orders to arrive within 3-7 business days, while expedited shipping will take 2-3 business days. International shipping will take longer, with orders arriving within 8-14 days.

Hi!'s Return Policy

Hi! offers a 30-day return policy for eligible items. To be eligible for a return, the item must be unused and in its original packaging. Perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases cannot be returned. Gift cards, downloadable software products, some health and personal care items, and sales made outside of the U.S. are also non-returnable. To complete a return, a receipt or proof of purchase is required. The customer is responsible for paying for their own shipping costs for returning the item and shipping costs are non-refundable. Hi! does not guarantee that they will receive the returned item and recommends using a trackable shipping service or purchasing shipping insurance for items over $75. If approved, refunds will be processed and applied to the original method of payment within a certain amount of days. Defective or damaged items can be exchanged for the same item. Gifted items can be returned for a gift credit or refunded to the gift giver.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
79
/
100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious, eco-friendly, innovative

Stereotype

Health-conscious

Pricing Rating
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70
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Sustainability Score
85
/
100
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Quality Score
70
/
100
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DTCetc Score
79
/
100
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