Haws Gardening

Haws Gardening offers high-quality, easy-to-use products for gardeners worldwide. Their iconic watering can design, award-winning reputation, and eco-friendly packaging make them the pinnacle of gardening tools.

Socials
76
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Environment Friendly

DTCetc’s Take

Haws Gardening on Socials

Popular Products

About Haws Gardening

Haws Gardening is a company with a rich history, founded in 1886 by John Haws and is best known for its iconic watering can design, invented by John himself, which has remained virtually unchanged for over 130 years. Haws Gardening is dedicated to producing high-quality products that are both easy to use and clean, making them a favorite among gardeners worldwide. The company has won numerous awards over the years and maintains a reputation as the pinnacle of the world of watering cans. In addition to their classic watering cans, Haws Gardening has also introduced new products and environmentally friendly packaging, making them perfectly prepared for the demands of the 21st century.

Haws Gardening Pros & Cons according to customers

Pros
  • Helpful and responsive customer service
  • Attractive and well-designed products
  • High-quality and durable materials used
  • Swift delivery of orders
  • Repair services available for older products
  • Proud family company with a commitment to sustainability
Cons
  • A £100 galvanised can with a lifetime guarantee developed a leak on the base, and Haws refused to mend or replace it, claiming that outdoor cans are not guaranteed for frost damage
  • The branded disc fell off within months of purchase
  • The customer service is poor, and the company refused to reimburse the payment for a product that was never delivered
  • The can is of too light and weak a construction for normal garden use, and is only suitable as an ornament
  • The company does not deliver to Scotland, which is insulting and not good enough
  • A watering can split when water froze in the base, despite Haws claiming that outdoor cans are not guaranteed for frost damage
  • A watering can split when it received a small knock, and Haws refused to do anything about it, claiming it was the customer's fault

Haws Gardening's Shipping Policy

Haws Gardening offers free UK mainland delivery for orders over £74.99, which is tracked and signed for through DPD. Small items have varying shipping costs, ranging from £2.95 to £5.50, while large items have a shipping cost of £5.95. However, Scottish Highlands and Northern Ireland do not qualify for free delivery at this time. For European orders, VAT is handled by the brand, and the IOSS system is used for exporting goods. The maximum order value is £135 excluding VAT, and prices include VAT at a rate of 20%. Customs clearance charges and VAT will have to be paid for free warranty replacements being sent outside of the UK.

Haws Gardening's Return Policy

Haws Gardening allows customers to request a full refund or exchange within 28 days of the order date. To initiate a return, customers must contact the company by calling +44 (0121) 420 2494 or emailing general@haws.co.uk. The items must be returned in their original condition and packaging, and customers are responsible for any items lost in the post, so it is recommended to use a tracked method. Once the items are received, Haws aims to refund or exchange within 5 working days and will send an email notification when the process is complete.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
80
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
76
/
100
This brand offers products that are on the pricey side.
Target Audience

Gardeners who value quality

Stereotype

Gardener

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
80
This is a placeholder
Sustainability Score
75
/
100
This is a placeholder
Quality Score
70
/
100
This is a placeholder
DTCetc Score
76
/
100
This is a placeholder

Brands Like Haws Gardening

Looking for brands similar to Haws Gardening

We've got you covered. Check out this list of similar Home & Garden brands that customers of Haws Gardening love.

Léon and George

Léon and George is a San Francisco-based company that delivers beautiful, hand-finished indoor plants to your home or office. Founded in 2016 by Nicolas Bartoli and Ron Radu, the company offers over 100 varieties of vines, trees, and flowering foliage, with weekly care reminders and lifetime support. Featured in Business Insider, Haute Living, and Good Housekeeping, Léon and George brings nature indoors with secure packaging, fast shipping, and a 45-day guarantee.

Birthdate

Birthdate candles are a must-have for astrology lovers and those seeking a unique, personalized gift. Crafted with a blend of soy, coconut, and apricot wax, each candle burns for 60-80 hours and comes in a reusable glass jar.

BlendJet

BlendJet is the ultimate solution for health-conscious consumers who value convenience and portability. Their portable blenders make clump-free shakes and smoothies, promoting healthy living and mindful choices on the go.

Cover Story

Cover Story offers a unique approach to interior design with a carefully curated color chart and innovative samples. Their commitment to reducing plastic waste makes it easy to decorate your home while making a positive impact on the environment.

Fresh Sends

Fresh Sends is a modern and personalized gifting company that values the sentiment behind the gesture. With a range of unique and thoughtful gift ideas, it's perfect for any occasion.

Open Spaces

Open Spaces is the ultimate solution for design-conscious individuals seeking practical yet stylish organizational tools, storage solutions, and home accessories. Their attention to detail and quality craftsmanship make home more beautiful and functional, room by room.

Arber

Arber is the perfect brand for plant lovers who value safe and easy plant care. With a range of organic and natural products, Arber helps customers grow a better world one plant at a time.

July Air Conditioning

July Air Conditioning's beautiful and customizable units offer an enjoyable user experience while prioritizing environmental responsibility. Say goodbye to traditional A/C frustrations and hello to the joys of summer.

OUTLINES

OUTLINES is the eco-conscious brand you've been searching for. Their sustainable and responsible products combat the plastic waste crisis, while also boasting functional and aesthetically pleasing designs. Join the movement towards a guilt-free environment.

Nephew

Nephew's eco-friendly furniture for kids is a stylish and sustainable choice for parents. Made by hand with non-toxic finishes, their pieces are both safe and durable.

Be the first to know the hottest in online brands.