Freeriders

Freeriders offers stylish and functional carriers for active mothers who want to bond with their babies. Their minimal and aesthetically beautiful products provide protection, comfort, and a unique bonding experience for both mother and child.

Category
Baby
Socials
77
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Freeriders on Socials

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About Freeriders

Freeriders is a brand founded by a group of mothers who understand the importance of bonding with their babies while maintaining an active lifestyle. Freeriders provides protection, comfort, and a unique bonding experience for both mother and child through their minimal, aesthetically beautiful carriers. Their products are designed to make moving and getting outside a statement, allowing mothers to experience closeness and connection in its most natural form. Freeriders is dedicated to creating products that prioritize the needs of mothers and their babies, while also providing style and functionality.

Freeriders Pros & Cons according to customers

Pros
  • Amazing customer service and quick replacement of faulty products
  • Comfortable and lightweight fabric that evenly spreads weight for back support
  • Best baby buy with good quality and sustainability
  • Babies love the sling and sleep in it comfortably
  • Great for multitasking and getting things done while snuggling with baby
  • Soft and easy to use, with clear instructions
  • Perfect for walking around and doing outdoor activities
  • Confidence-boosting for new parents and great for feeding on the go
  • Beautifully packaged and great communication from the company
Cons
  • Not good quality clothing for the price
  • The fit is not good, especially for shorter people
  • Cropped jumper has a terrible fit with bad stitching around the neck line
  • Import tax can be expensive when items are delivered to other countries
  • Customer service is poor, especially when it comes to refunds
  • Leggings are not true to size and difficult to put on
  • Returning items requires paying for delivery and sending it back

Freeriders's Shipping Policy

Freeriders is a brand that offers worldwide shipping to its customers. For customers within the UK, standard delivery is free and takes 2-4 business days. Express delivery is also available for £4.95 and takes 1-2 business days for orders placed before 12pm. For international orders to Europe, shipping takes 4-10 business days and costs £5.95. EU customers will not have to pay any additional taxes or duties for orders under €150. Please note that orders are not shipped on weekends or public holidays.

Freeriders's Return Policy

Freerider Co. offers a 30-day return policy for non-sale items. Customers have 720 hours to test-drive their purchase and decide if they love it. For items purchased during a sale, customers have 14 days to decide if they want to keep it. If a customer decides to return an item, it must be in its original condition, and the return postage is the responsibility of the customer. Exchanges are not available for sale items. Once received, returns take 1-2 weeks to process, and a full refund will be made back to the card used for purchase. Gift exchanges are available within 30 days of purchase, and faulty products should be reported to them. If an item was purchased from a retailer, the customer should contact the retailer directly for assistance.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
77
/
100
This brand offers products that are on the pricey side.
Target Audience

Active mothers, bonding, style

Stereotype

Active moms

Pricing Rating
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$
$
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85
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Sustainability Score
75
/
100
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Quality Score
85
/
100
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DTCetc Score
77
/
100
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