Crystals

Discover the healing power of crystals with Crystals, a brand founded by Brittany Roughton. Hand-selected for their ability to guide, protect, and enhance, these precious natural elements are perfect for those seeking alternative healing methods.

Category
Beauty
Socials
74
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
No items found.

DTCetc’s Take

Crystals on Socials

View this profile on Instagram

Crystals (@Crystals) • Instagram photos and videos

Popular Products

About Crystals

Crystals is a brand that was founded in an effort to heal individuals with some of the planet's most precious natural elements. The company was founded by Brittany Roughton, a photographer and spiritual wellness enthusiast. With a passion for sharing the knowledge and beauty of therapeutic practices using crystals, reiki, and sound, Brittany has sourced the world's finest crystals, hand-selected for their power to guide, protect, and enhance everyday aspects of the human experience. Crystals' products are aligned with specific healing needs and are perfect for those seeking alternative healing methods.

Crystals Pros & Cons according to customers

Pros
  • Beautiful packaging and fast shipping
  • Great service and a wonderful product that is hard to find elsewhere on the internet
  • High-quality and beautiful crystals that never disappoint
  • Monthly subscription and individual purchases are always satisfying
  • Love the fact that each crystal comes with a card explaining its benefits
Cons
  • Package delivery can take a long time, with some customers waiting over 2 weeks to receive their order.
  • Some customers have had issues with the quality of the crystals, with one customer receiving a crystal that was much duller than the picture on the website.
  • There have been complaints about the lack of communication from customer service, with one customer trying to contact them via email and not receiving a response.
  • One customer received the wrong subscription box and was told conflicting information by different customer service representatives.
  • One customer was disappointed with the smell of the sage, finding it to be unpleasant and similar to cigarette smoke.

Crystals's Shipping Policy

Crystals is a brand that processes orders within 1-2 business days after the order is placed. Shipping is available through USPS with a typical transit time of 2-7 days depending on the location of the customer. Alternatively, customers can choose UPS ground which typically takes 5-7 days for delivery unless expedited shipping has been selected.

Crystals's Return Policy

Crystals is a brand that specializes in selling unique and fragile crystals. Unfortunately, they do not accept returns due to the nature of their products and the meticulous packing that goes into each shipment. However, if an exception is made, a 30% restocking fee will be applied. Orders cannot be cancelled once they are placed. If a customer receives a damaged item, they should contact the company immediately with photos of the damage for a solution.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
80
This brand offers products that are on the pricey side.
Sustainability Score
65
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
/
100
This brand offers products that are on the pricey side.
Target Audience

Spiritual seekers

Stereotype

New age

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
80
This is a placeholder
Sustainability Score
65
/
100
This is a placeholder
Quality Score
75
/
100
This is a placeholder
DTCetc Score
74
/
100
This is a placeholder

Brands Like Crystals

Looking for brands similar to Crystals

We've got you covered. Check out this list of similar Beauty brands that customers of Crystals love.

CB2

CB2 is a modern furniture and home decor brand, and is the sister brand of Crate & Barrel. The furniture and home goods brand is known for their fresh, fun, and playful approach to home decor. In addition to furniture for every room in the house, they also carry a selection of unique kitchenware and home decor items, including lighting, art, and accessories. With their signature urban twist, CB2's products are often designed with small spaces and city living in mind, and their prices make it possible to decorate a first apartment with style.

Rove Concepts

Rove Concepts is a furniture and home decor company that was founded in the Pacific Northwest in 2011 with a focus on modern, sophisticated design and quality craftsmanship. They handcraft the majority of their furniture in an artisan workshop and use eco-friendly materials sourced from top regions around the world. Rove Concepts is known for their attention to detail and commitment to sustainability, and they offer high-quality products at affordable prices. In addition to their furniture, they also offer a range of home decor items to add a touch of luxury and style to any space. Their mission is to help people create inspired lifestyles through beautiful, thoughtfully designed products.

Ruggable

Ruggable is a website that offers a variety of rugs for purchase. They are available in a variety of colors, patterns, and sizes. Ruggable also offers a variety of rug pads, which are designed to protect floors from scratches and wear. Ruggable's selection of rugs includes both traditional and contemporary styles. Rugs can be purchased as individual pieces or as part of a set. Ruggable also offers free shipping on all orders over $50. Ruggable's mission is to provide customers with the largest selection of quality rugs at the best prices. Ruggable's team of experts hand-picks each rug to ensure that it meets the highest standards of quality and craftsmanship. Rugs are available for purchase online or by phone. Ruggable also offers a money-back satisfaction guarantee, so customers can shop with confidence knowing that they can return their purchase if they are not satisfied.

Soho Home

Soho Home is an interiors brand that offers a range of products for relaxed, sociable living. With more than 25 years of design heritage, the brand was created to mirror the look and feel of Soho Houses around the world. Soho Home offers a range of products, including furniture, tableware, accessories, lighting, home fragrance, and textiles. The brand was born when guests of Soho Houses began asking if they could purchase their favorite pieces from the properties. Each collection is designed collaboratively with the interiors of Soho Houses, drawing inspiration from the surrounding areas, creative communities, and history of each location.

Our Place

Our Place Always Pan is a cookware brand founded in 2019 by Shiza Shahid. Our Place celebrates diversity and culture through its ethically sourced, sustainably produced cookware free of harmful chemicals. Praised by the New York Times and Oprah Magazine, Our Place is dedicated to providing access to good food and empowering female independence.

Open Spaces Storage

Open Spaces Storage is a sustainable and minimalistic storage solutions brand founded in 2020. Our products are made from recycled and sustainably sourced materials, and our mission is to help promote a minimalist lifestyle. We donate 1% of sales to local organizations to help USA communities. Try us risk-free with our 30-day trial period and satisfaction guarantee.

Léon and George

Léon and George is a San Francisco-based company that delivers beautiful, hand-finished indoor plants to your home or office. Founded in 2016 by Nicolas Bartoli and Ron Radu, the company offers over 100 varieties of vines, trees, and flowering foliage, with weekly care reminders and lifetime support. Featured in Business Insider, Haute Living, and Good Housekeeping, Léon and George brings nature indoors with secure packaging, fast shipping, and a 45-day guarantee.

Spark Grills

Spark Grills is a premium outdoor cooking brand founded in 2016 in Boulder, Colorado. Our enamel-coated grills are easy to clean and maintain, and we work with CookClean Ghana Limited to provide efficient cooking instruments to those in need. We offer high-quality grills, blog posts, recipes, and grilling techniques, a free app, free shipping, and financing options.

Sparkly Trees

Sparkly Trees is the ultimate go-to for affordable and reliable home decor and outdoor essentials. With a global presence and 24/7 accessibility, their dedication to customers shines through in every product.

Branch

Branch offers affordable, sustainable, and ergonomic furniture for individuals and teams seeking to create inspiring workspaces. With end-to-end service and industry-leading warranties, Branch is committed to improving work environments and overall well-being.

Be the first to know the hottest in online brands.