Terra Kaffe

Terra Kaffe is the coffee brand for the cultured coffee lover. With a focus on quality and taste, their customizable machines make the perfect cup every time. Join their community of passionate coffee thinkers.

Socials
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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About Terra Kaffe

Terra Kaffe is a coffee brand founded in 2019 by Sahand Dilmaghani and Sahand Dilmaghani. They are on a mission to provide the best coffee to their customers. Terra Kaffe believes that finding the perfect cup of coffee takes a lot of effort, which is why they prioritize quality and taste in their products. Their coffee machines are designed to make the perfect cup of coffee every time, with customizable options for different brews. Terra Kaffe's team is made up of creative thinkers who are passionate about coffee, and they invite customers to be a part of their community of coffee lovers. With Terra Kaffe, customers can enjoy great coffee day or night, and be in good company with like-minded individuals.

Terra Kaffe Pros & Cons according to customers

Pros
  • The Terra Kaffe machine makes great coffee with a rich flavor.
  • The machine is easy to use and clean.
  • The milk frother is efficient and produces high-quality foam.
  • The design of the machine is sleek and modern, fitting well in any kitchen.
  • The customer service provided by Terra Kaffe is excellent and responsive.
Cons

Terra Kaffe's Shipping Policy

Terra Kaffe currently ships their espresso machines anywhere within the United States, including Hawaii, Alaska, and other US territories. However, shipping to Hawaii, Alaska, and other US territories is only partially subsidized by Terra Kaffe. Shipping to the 48 contiguous US states is fully covered by the brand.

Terra Kaffe's Return Policy

Terra Kaffe has a return policy that allows customers to return their TK-01 machine within 30 days/150 brew trial period. Customers must contact the Customer Experience team to confirm eligibility for a return and to receive instructions and a shipping label. However, there is a $55 restocking fee for all returns. It is important to retain the original packaging throughout the trial period, as failure to do so will result in a $40 deduction from the refund. Peripheral products and coffee are not eligible for a refund.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
86
/
100
This brand offers products that are on the pricey side.
Target Audience

Coffee enthusiasts, community-minded, culturally curious

Stereotype

Coffee-lover

Pricing Rating
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80
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Sustainability Score
80
/
100
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Quality Score
85
/
100
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DTCetc Score
86
/
100
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