Sonno

"Experience the ultimate in luxury sleep with Sonno's affordable yet high-quality mattress and sleep accessories. Prioritize your health and wellness with expert advice and a commitment to better sleep."

Socials
69
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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Popular Products

About Sonno

Sonno is a mattress and sleep accessories brand that believes that everyone deserves a good night's sleep. Sonno offers a variety of sleep accessories designed to help customers get the best rest possible. Their flagship product is a high-quality mattress that is affordable and offers customers a luxurious sleeping experience. Sonno is dedicated to encouraging a healthy lifestyle that prioritizes sleep, and their team of experts is committed to helping customers sleep better.

Sonno Pros & Cons according to customers

Pros
  • The Sonno mattress is comfortable and doesn't make any noise.
  • The mattress has helped to resolve back pain issues for some customers.
  • The bed frame is unique, strong, and easy to assemble.
  • The mattress and bedsheets are high quality and comfortable.
  • The mattress promotes deep sleep and can help with neck, shoulder, and back pain.
Cons
  • The pillow was too stiff and caused neck soreness
  • One customer still experienced neck pain after switching to the Sonno pillow
  • The king size mattress topper was too soft and spongey
  • The Sonno lite mattress was difficult to sit on for a heavy person, but okay for sleeping
  • One customer found the Sonno pillow uncomfortable and caused shoulder pain

Sonno's Shipping Policy

Sonno offers free shipping for all orders within Malaysia and Singapore. Delivery times vary depending on the location, with orders being delivered within 2-4 working days in Klang Valley, 4-6 working days outside Klang Valley, and 7-14 working days in East Malaysia. The brand is able to assist with scheduling the delivery date, but the delivery time frame is subject to availability and scheduling by local transporters. Currently, Sonno only ships within Malaysia and Singapore.

Sonno's Return Policy

Sonno offers a 30-night return policy for their Signature Bed Frame. If customers are not fully satisfied with their purchase, they may contact Sonno to arrange for a return. To start the return process, customers can send an email to Sonno. There are no explicit restrictions mentioned, but customers should initiate the return process within 30 nights of the purchase date.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
69
/
100
This brand offers products that are on the pricey side.
Target Audience

Sleep enthusiasts

Stereotype

Sleeper

Pricing Rating
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80
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Sustainability Score
50
/
100
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Quality Score
80
/
100
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DTCetc Score
69
/
100
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