P.F. Candle Co.

P.F. Candle Co. is a Los Angeles-based home fragrance company founded in 2008 by Kristen Pumphrey and Thomas Neuberger. Their vegan and non-toxic products, such as candles, diffusers, incense, and room sprays, capture the essence of life's special moments. With a loyal following of 150K on Instagram and features in many publications, P.F. Candle Co. is known for their selection of scents, affordable prices, and free US shipping.

Specialty
Socials
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

P.F. Candle Co. on Socials

Popular Products

About P.F. Candle Co.

P.F. Candle Co. is a Los Angeles based company founded in 2008 by Kristen Pumphrey and Thomas Neuberger. They specialize in vegan and non-toxic home fragrances, such as candles, diffusers, incense, and room sprays, that capture the essence of life's special moments. Their products have been featured in many publications and have gained a loyal following of 150K on Instagram. Customers appreciate their selection of scents, affordable prices, and free US shipping. Afterpay is available for orders over $50.

P.F. Candle Co. Pros & Cons according to customers

Pros
  • Beautiful fragrances that are long lasting and burn well.
  • Recycling program available.
  • Variety of candles and diffusers to choose from.
  • Earthy, natural-smelling candles that last long.
  • Spiced pumpkin candle smells amazing and is available seasonally.
  • Ojai lavender and sunbloom fragrances are lovely and give off great fragrance without being cloying.
  • Amber glasses and screw top lids give an apothecary vibe.
  • Candles are made in California and burn evenly.
  • Great gifts that are affordable priced.
  • Long lasting scents and high quality product.
Cons
  • Nothing negative to report on just yet, stay tuned!

P.F. Candle Co.'s Shipping Policy

P.F. Candle Co. offers free shipping for all contiguous orders, which typically arrive within 2-7 business days. For orders being shipped to Hawaii, Alaska, or Puerto Rico, there is a flat rate shipping fee of $8. If customers wish to get their orders sooner, they can opt for the expedited 2-Day shipping option, the cost of which varies by location and is calculated at checkout. For customers in Canada, shipping takes about 5-10 business days. Customers in Europe and the UK can shop on the EU version of the site. P.F. Candle Co. also offers free shipping for all orders over $50.

P.F. Candle Co.'s Return Policy

P.F. Candle Co. offers a 60-day return policy for incense. To return an item, customers must send an email to [email protected] with proof of purchase and include either an order number, store receipt, or order confirmation email. All returns must be unused and undamaged, and must be packaged properly. No other items can be returned. It is unclear how long it takes the company to process the return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
95
/
100
This brand offers products that are on the pricey side.
DTCetc Score
88.33333333333333
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100
This brand offers products that are on the pricey side.
Target Audience

Loyal customers

Stereotype

Boho

Pricing Rating
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80
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Sustainability Score
90
/
100
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Quality Score
95
/
100
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DTCetc Score
88.33333333333333
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100
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