Molekule

Molekule provides premium air purifiers that use innovative photo electrochemical oxidation (PECO) technology to destroy indoor air pollution. Their FDA-cleared products capture and destroy airborne pollutants and pathogens, helping customers take control of their indoor air quality.

Specialty
Socials
72
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About Molekule

Molekule is a company founded by Dr. Yogi Goswami and his son in 2014 in response to the need for clean air technology. Molekule specializes in providing premium air purifiers that use photo electrochemical oxidation (PECO) technology to destroy indoor air pollution. Their products are FDA-cleared and use a combination of HEPA and carbon filters to capture and destroy airborne pollutants and pathogens. Molekule is committed to providing clean air solutions to businesses, homes, and any space where people live and breathe. With a focus on innovation and expansion, Molekule is dedicated to helping their customers take control of their indoor air and feel safer, smarter, and more productive with every breath they take.

Molekule Pros & Cons according to customers

Pros
  • Great customer support with exceptional communication
  • Effectively clears air pollution and smoke, improving air quality and relieving allergies
  • Detects and removes dust and debris, noticeable difference in air purity
  • Improves quality of life for users, especially for those with allergies or sensitivity to smoke
  • Effective in helping with seasonal allergies and other respiratory issues
Cons
  • The brand does not serve UK customers, making it difficult for them to get replacement filters and forcing them to buy from third-party sellers at a much higher cost.
  • There are better and more cost-efficient air purifiers in the market compared to Molekule.
  • The Air device works well, while the MiniAir+ is unreliable and prone to technical issues.
  • Customer support is frustrating and unhelpful, with technical issues left unresolved and tickets closed prematurely.
  • It is a hit or miss with Molekule products, with some customers getting good devices while others end up with expensive paperweights.

Molekule's Shipping Policy

Molekule ships orders to all 50 US states via FedEx Ground or FedEx SmartPost for PO and APO addresses. Canadian orders are shipped via Canpar. Most orders are shipped the next business day, but it may take up to 2-3 business days in rare occasions.

Molekule's Return Policy

Molekule offers a 30-day home trial for their products purchased directly from their website. Customers who are not satisfied with their purchase can request a full refund, including shipping charges, within 30 days of the shipment date. To qualify for a refund, the product must be returned to Molekule in good physical condition with all accessories included. A return authorization must be requested from the customer service team before shipping the product. Refurbished units are final sale and not eligible for the trial offer. Purchases made for healthcare or medical facilities are also nonrefundable.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
70
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100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
72
/
100
This brand offers products that are on the pricey side.
Target Audience

Clean air enthusiasts

Stereotype

Health-conscious

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70
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Sustainability Score
70
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100
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Quality Score
70
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100
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DTCetc Score
72
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100
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