Knickey Underwear

Knickey is an eco-conscious e-commerce brand founded in 2013 by Cayla O’Connell Davis and Lauren Sagadore. They offer a range of organic underwear styles for women, from thongs to hipsters, featured in Vogue, The Cut, and Entrepreneur. Knickey is committed to sustainability, with certified organic cotton and a recycling program.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About Knickey Underwear

Knickey is an e-commerce brand founded in 2013 by Cayla O’Connell Davis and Lauren Sagadore, with headquarters in New York City. They specialize in organic underwear for women, with a wide range of styles, including thongs, briefs, bikinis, and hipsters. Knickey is committed to an ecocentric approach, using certified organic cotton and avoiding harsh chemicals. They have been featured by Vogue, The Cut, and Entrepreneur, and have a cult following on Instagram. They offer a variety of cuts and styles, free shipping on orders over $60, and a First Pair Guarantee. They also have a recycling program and subscription programs with discounts.

Knickey Underwear Pros & Cons according to customers

Pros
  • Knickey is made of organic cotton which is breathable, durable, and comfortable wash after wash.
  • The company offers a recycling program for worn garments.
  • The underwear has great shape retention and is made of super-soft pima for a smooth touch.
  • The products are adorable, fit amazingly, and hold up well.
  • The brand mission is fantastic and the products are organic.
  • The underwear is comfortable and has no lace, meaning no pulling apart after a few washes.
Cons
  • The underwear is on the pricier end.
  • The sizing runs very large.
  • For some brands, the fabric is too thin or woven poorly, so the undies wear out in less than a year.

Knickey Underwear's Shipping Policy

Knickey offers free shipping for domestic orders over $60, with a flat fee of $4 for orders under that amount. The company uses USPS Standard First Class Mail and USPS Priority Mail as their available shipping options, and orders usually take 3 to 7 days to arrive. Customers will receive a tracking number via a confirmation email to monitor their package. For international destinations, Knickey offers shipping to many countries, with shipping costs calculated at checkout.

Knickey Underwear's Return Policy

Knickey offers a 30-day return policy for customers who are unsatisfied with their purchase. Customers can exchange the item for store credit or receive a refund, but must pay a $4 return shipping fee for the latter. Knickey also has a First Pair Guarantee policy, which allows customers to try one pair of each unique style and size from their first order and return them as needed. If customers order duplicate pairs, they must be unopened and unworn to qualify for a return. Knickey will cover the cost of return shipping for exchanges and store credit. Customers can initiate the return process by visiting Knickey.com. No other items, such as gift cards, can be returned. It typically takes 7-10 business days for Knickey to process the return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Women shoppers

Stereotype

Eco-conscious

Pricing Rating
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70
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
84
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100
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