Floyd Home

Floyd Home crafts thoughtfully designed, adaptable furniture that stands the test of time. Their range includes bed frames, sofas, and shelving systems, all designed for longevity and practicality.

86
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About Floyd Home

Floyd Home is a furniture brand founded in 2013 by Kyle Hoff and Alex O'Dell and was born out of a reaction to disposable furniture and a desire to create products that stand the test of time. Floyd Home's practical design philosophy is centered around creating thoughtfully different products that are adaptable, accessible, and designed for longevity. The brand's first product, The Floyd Leg, allowed anyone to make a table from any found surface material and quickly became a hit. Today, Floyd Home offers a range of furniture, including bed frames, sofas, and shelving systems, all designed with the same principles in mind. Floyd Home's commitment to nothing unnecessary, adaptability, and design for the many has led to products that are living in more than 50,000 homes around the world.

Floyd Home Pros & Cons according to customers

Pros
  • The Floyd brand has great business practices and thoughtful design applied to their furniture.
  • Their furniture is easy to assemble and holds up well over time.
  • The bed frame and headboard are minimalist and sturdy, with the option to add underbed storage drawers.
  • Their shelves are easy to assemble, attractive, and sturdy.
  • Their furniture is worth the price and Affirm is a convenient payment option.
Cons
  • The Y-Lamp was impossible to assemble due to two main pieces not fitting together, resulting in injury and useless pieces. Customer service was unresponsive.
  • The bed frame is difficult to secure, with cheap veneer planks that chip easily and difficult-to-tighten straps. Assembly is challenging and requires an extra set of hands. The headboard slides back over time and the corners are hazardous.
  • The bed frame's hardware causes a problem for robot vacuums, causing them to get stuck underneath.

Floyd Home's Shipping Policy

Floyd Home offers shipping via FedEx Ground or a Scheduled Freight Partner, depending on the items purchased. Scheduled Freight Partner is for orders over 100 lb. and Sofas and Sofa Add-Ons, while FedEx Ground is for orders under 100 lb. and Mattresses purchased alone. Shipping fees are calculated based on the total cost of the products and the shipping method. Furniture and rug delivery costs 12% of the order value with a maximum shipping charge of $399, while small item and accessory delivery costs $15 for orders under $200 and $30 for orders over $200. Linens and bedding have free shipping.

Floyd Home's Return Policy

Floyd Home offers a straightforward return policy for most furniture purchases within 30 days of delivery, subject to a 10% restocking fee and less original shipping costs. If the return is due to a product defect or damage, the company will cover the full return costs. Made-to-order items are subject to a 50% processing fee for returns and cancellations. Full Cycle, final sale, clearance, or discontinued items are not eligible for returns or warranty protection. Original shipping and delivery fees are nonrefundable. Only returns requested within 30 days of delivery and in the original packaging will be accepted. Customers must return packages within 30 days of receiving the return labels. Floyd Home does not accept international returns or returns from Alaska, Hawaii, or Puerto Rico. For the Mattress, Floyd Home offers free returns for both opened and unopened Mattresses within 30 days of delivery. Unopened Bedding and Linen may be returned within 30 days of delivery and will be subject to a 10% restocking fee unless damaged or defected. Opened Bedding and Linen packages may not be returned, but customers can donate them to a local 501(c)(3) organization within the 30-day return window for a refund in store credit. Bedding and Linens in any condition are not eligible for returns or replacements after 30 days post delivery. Floyd Home does not accept returns on items that have issues from external causes such as accident, abuse, or misuse. Customers may opt to receive their refund for a full return in the form of store credit or to the original form of payment. Refund method selections are final after 7 days and cannot be changed.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
85
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100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
86
/
100
This brand offers products that are on the pricey side.
Target Audience

Long-lasting furniture lovers

Stereotype

Minimalist

Pricing Rating
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80
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Sustainability Score
85
/
100
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Quality Score
80
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100
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DTCetc Score
86
/
100
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