EverlyWell

EverlyWell's mission is to make home health testing easy and affordable so everyone can take a proactive role in their health. Our proprietary test kits offer quick, painless tests that you can administer yourself and then view your test results online. Unlike most home tests, EverlyWell tests are FDA-approved.

Category
Wellness
Specialty
Socials
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About EverlyWell

EverlyWell is a New York City-based company founded in 2018 by Guillaume Cohen-Skalli (CEO) and Marina Tarasova (COO). It specializes in providing comprehensive care for diagnosing, treating, and monitoring hypothyroidism. It features a team of "best-in-class" endocrinologists and wellness experts, a doctor's fit guarantee, hassle-free doctor communication, and many insurance companies cover their services. EverlyWell also offers a 30-day return policy on products and has received positive reviews from many patients.

EverlyWell Pros & Cons according to customers

Pros
  • Delivery was quick and packaging and instructions were perfect when used 3 years ago.
  • Results were received within 2 days when used 3 years ago.
Cons
  • Delivery took over 10 days and results were not received for 22 days when used in 2021.
  • Communication with the brand was delayed, reactive and robotic, with no real answers and the need to constantly follow up about the delay.

EverlyWell's Shipping Policy

For domestic orders, Paloma Health only ships to residents in 17 US states: California, Texas, Arizona, Illinois, Florida, Colorado, Pennsylvania, Michigan, Ohio, and Virginia. Orders should arrive within 3-5 business days. For orders outside of these states, customers can still get the test and results, but will not be able to meet with one of Paloma Health’s doctors. This service is temporarily not available in New York, New Jersey, Maryland, or Rhode Island.For international orders, Paloma Health does not currently offer shipping. Customers can still get the test and results, but will not be able to meet with one of Paloma Health’s doctors. This service is temporarily not available in New York, New Jersey, Maryland, or Rhode Island. There are no shipping prices, costs, or deals offered for international orders.

EverlyWell's Return Policy

Paloma Health does not accept returns for most purchases, but customers who have purchased an at-home kit have 30 days to change their mind and return it, as long as it has not been opened. There is a $15 flat rate for shipping and processing, and the company does not provide an estimate for how long it takes to process a return. Some items, such as services, cannot be returned.
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Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
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This brand offers products that are on the pricey side.
DTCetc Score
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This brand offers products that are on the pricey side.
Target Audience

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