Coop

Coop's adjustable sleep products are a must-have for those who prioritize a good night's sleep. Their attention to detail and years of research deliver quality sleep, with their standout adjustable pillow loved by many. Wake up feeling your best with Coop.

Socials
81
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Easy Returns
Cruelty Free

DTCetc’s Take

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Popular Products

About Coop

Coop is a sleep product company founded by Kevin and Jin Chon. Their mission is to provide adjustable sleep products that cater to individual needs, ensuring a comfortable and restful sleep every night. Coop's products are designed with attention to detail, incorporating years of research and development to deliver quality sleep. Their adjustable pillow has been a standout product, loved by many who have tried it. Coop is serious about sleep, and their products are engineered to address common sleep issues like upper back and neck pain. With Coop, customers can expect to wake up feeling their best every day.

Coop Pros & Cons according to customers

Pros
  • The outer shell is thick and luxurious, providing a comfortable sleeping experience.
  • It is easy to add or remove filling, allowing for customization of the pillow's firmness.
  • Extra foam is included, giving the option to add more support if needed.
Cons
  • The outer shell of the Coop pillow is thick and luxurious.
  • It is easy to add or remove filling to adjust the pillow to your liking.
  • Extra foam is included in case you need to add more support.

Coop's Shipping Policy

Coop offers free standard shipping to the 48 contiguous states in the United States, with the exception of residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories. Shipping typically takes 5-7 business days, but can take up to 10 business days in rare instances. If an order has not arrived by the 10th business day, customers are advised to contact Coop to start a trace with the carrier. Orders are shipped Monday through Friday, excluding weekends, and any orders placed after 1 p.m. PST will be processed the following business day.

Coop's Return Policy

Coop offers a 100-day return policy for all of their products. If a customer is not completely satisfied with their purchase for a free and easy return. Once Coop receives the returned item(s), they will issue a full refund within 2 business days to the original form of payment.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Sleep enthusiasts

Stereotype

Sleeper

Pricing Rating
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75
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Sustainability Score
70
/
100
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Quality Score
85
/
100
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DTCetc Score
81
/
100
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