Caraway

Caraway's non-toxic ceramic cookware is the perfect blend of style and sustainability. Free of harmful chemicals, their eco-friendly products make cooking healthier and easier for conscious customers.

Specialty
Socials
75
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

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About Caraway

Caraway is a home goods brand founded by Jordan Nathan and Stephanie Summerson Hall. They specialize in designing non-toxic ceramic cookware that is easy to use and clean. Caraway's products are free of any harmful chemicals like PFAS, PTFE, PFOA, lead, cadmium, and other toxic materials that can leach into food. Their high-quality ceramic-coated aluminum cookware is eco-friendly and releases up to 60% less CO2 into the environment during the manufacturing process compared to traditional non-stick coatings. Caraway also supports ethically manufactured products and sustainable packaging, making it a brand that is better for you and the planet.

Caraway Pros & Cons according to customers

Pros
  • The bakeware is great because it doesn't require oil or muffin cups in the muffin tin, making it easy to remove the muffins.
  • The pans are impressive in their performance.
  • This set is practical for daily use.
  • The color of the product is attractive.
  • The Caraway set has received positive feedback from users as it is a practical and visually appealing alternative to teflon. The set is easy to clean and results in better cooking outcomes.
Cons
  • Food sticks to the pan and is hard to clean, even when following instructions.
  • The non-stick coating wears off after a year of use, causing food to stick and creating a hard crust that's difficult to remove.
  • The frying pan warps after only a few uses and has a burn spot.
  • The company's customer service is unhelpful and unresponsive.
  • The price is high for the quality of the product.

Caraway's Shipping Policy

Caraway offers domestic ground shipping for all their products within the continental US. The ground shipping usually takes 2-4 business days to deliver after processing, and customers can choose expedited shipping for select products. However, for orders shipping to Hawaii or Alaska, an express shipping fee is charged. The brand also offers promotional free shipping for orders within the continental US only.

Caraway's Return Policy

Caraway offers a 30-day hassle-free return and refund policy for all products purchased directly from their website, including exchanges. If a customer is not fully satisfied with their purchase, they can receive a full refund or exchange within 30 days of receipt, excluding gift cards. To be eligible for a refund, the product must be returned in its original packaging with all accessories within 45 days of submission. Returns are refunded to the original payment method used during purchase. However, Caraway may charge a restocking and repacking fee of up to 15% if the product or packaging is returned in poor condition or missing components. If a return is missing components or accessories, or if products are damaged due to misuse or negligence, Caraway reserves the right to not issue a refund or exchange at all.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
75
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious home cooks

Stereotype

Eco-conscious

Pricing Rating
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60
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Sustainability Score
90
/
100
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Quality Score
70
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100
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DTCetc Score
75
/
100
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