Branch Basics

Branch Basics is an Austin-based, plant-based cleaning brand founded in 2009 by Marilee Nelson, Allison Nelson, and Kelly Love. Their biodegradable, fragrance-free products are cruelty-free, third-party tested for safety, and praised by publications like The Washington Post and Essence. They offer subscription refills and accessories to help make cleaning easier.

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Socials
78
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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

Branch Basics on Socials

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About Branch Basics

Branch Basics was founded in 2009 by Marilee Nelson, Allison Nelson, and Kelly Love, and is headquartered in Austin, Texas. The brand offers biodegradable, plant-based cleaning products that are fragrance-free, cruelty-free, and third-party tested for safety. They ship to the US and Canada, offer a subscription for refills, and accessories to help get the job done faster. The brand has been praised by notable publications like The Washington Post and Essence, and has a large following on Instagram.

Branch Basics Pros & Cons according to customers

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Cons

Branch Basics's Shipping Policy

For domestic orders in the contiguous US, Branch Basics offers free shipping for purchases over $40. For orders under $40, there is a fee of $5. Shipping to Alaska, Hawaii, and Canada is a flat fee of $10 and packages typically arrive in 5-9 business days. Customers can track their orders using the link sent in the confirmation email. For international orders, Branch Basics ships to Canada for a flat fee of $10. Packages typically arrive in 5-9 business days and customers can track their orders using the link sent in the confirmation email.

Branch Basics's Return Policy

Branch Basics offers a money-back guarantee for customers who are not satisfied with their purchase. To return an item, customers should email [email protected] with the details of their return. Return requests must be made within 30 days of purchase and the company will process the return within 7-10 business days. All items can be returned for a full refund, except for opened and/or used items.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious consumers

Stereotype

Eco-conscious

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80
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
78
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100
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